Medicare QA Analyst — Call Quality & Compliance
Listed on 2026-10-07
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Quality Assurance - QA/QC
IT QA Tester / Automation, QA Specialist - Analyst/Manager, Data Analyst
Integrity Marketing Group is seeking a Quality Assurance Analyst to join our team of professionals. You will monitor calls, analyze performance using Five9 Virtual Observer and client platforms, and report on agent quality with accuracy and timeliness.
The ideal candidate has a Bachelor's degree or equivalent experience, 0–2 years in a call center, and strong written and interpersonal communication. Knowledge of Medicare or insurance is a plus and reliable attendance is essential.
We are currently recruiting a Medicare QA Analyst — Call Quality & Compliance for our team in Washington, DC, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Medicare QA Analyst — Call Quality & Compliance role in the description above.
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