Project Director – Library & Cultural Institution Research

• Serve as the single point of accountability for a multi-year researcher engagement and assessment program at a major federal research institution
• Lead the design and implementation of qualitative and quantitative research methodologies to evaluate researcher behaviors, perceptions, and experience, both onsite and online
• Direct process development, policy/procedure analysis, and risk management activities related to research services delivery
• Oversee statistical analysis and reporting, translating findings into clear recommendations for institutional leadership
• Manage relationships with the client's Contracting Officer's Representative (COR) and program stakeholders, including regular status meetings and documentation of key decisions
• Lead delivery of written reports, including preliminary findings, final report, and implementation plan
• Deliver executive-level presentations
• Coordinate project planning, scheduling, and quality control across all research work streams
• Supervise and direct a project team, including managing an Alternate Project Director and supporting staff

• Minimum of three (3) years of demonstrated experience developing and leading survey activity in support of research libraries or cultural institutions
• Demonstrated experience participating in overseeing evaluation design, data collection, statistical analysis, and reporting
• Ability to manage a team and oversee program requirements and staff
• Prior experience conducting researcher/patron experience assessment specifically within a library, archive, or museum setting
• Experience presenting findings and recommendations to executive-level government leadership
• Familiarity with federal quality/deliverable standards and COR-based contract oversight
• Advanced degree (e.g., MLIS, MPA, or related field) in library science, research methods, public administration, or a related discipline

Demonstrates expertise in leading qualitative and quantitative research methodologies, statistical analysis, and program management within research libraries or cultural institutions. Proven ability to manage teams, oversee program requirements, and deliver executive-level presentations and reports.

• Survey Activity Development
• Statistical Analysis
• Team Management
• Executive-Level Presentations
• Researcher Experience Assessment

• Qualitative Research Methodologies
• Quantitative Research Methodologies
• Statistical Analysis
• Data Collection
• Evaluation Design

• Relationship Management
• Communication
• Leadership

• Advanced Degree (MLIS, MPA)

• Federal Research Institution
• Research Libraries
• Cultural Institutions
• Contracting Officer's Representative
• Federal Quality Standards