Hosts - Restaurant NoMa area

Overview

The Hosts role is to warmly greet, seat and assist guests in accordance with Ted's Bulletin quality standards and appropriately manage guest flow. The Host is a hospitality professional who is warm, genuine, and engaging, as well as efficient and accurate to ensure an extraordinary experience for all our guests. Nights and weekends are required.

• Greets guests and facilitates seating guests per Ted's Bulletin timing and service standards, which include prolonged standing and walking throughout duration of shift.
• Understands and effectively communicates with guests both in person and over the phone ensuring clear expectations using prescribed verbiage.
• Cleans and maintains an organized, stocked work area including restrooms and outside perimeter of the restaurant.
• May assist in clearing and cleaning tables which could require reaching, bending, stooping, lifting and working with cleaning agents.
• Knows the food and beverage menu, and is able to speak to the menu from memory.
• Completes side-work tasks as assigned.
• Navigates reservation/guest management system quickly and efficiently.
• Understands and practices proper safe food and beverage handling procedures in accordance with local government standards.

• Experience in high-volume, upscale casual dining or an equivalent service environment preferred
• High school diploma (or equivalent) required
• At least 18 years of age (unless permitted by law)
• High energy and stamina. Able to work within a fast-paced, highly mobile environment
• Able to stand and walk for up to 8 hours per day preferred
• Able to lift and carry up to 20 pounds
• Able to work calmly and effectively under pressure
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
• Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)
• Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation
• Able to communicate effectively in the primary language of the work location (verbal and written)