Assistant General Manager

Overview

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team, develop sales specialists, drive sales targets, financials, and store merchandising. You’ll create an outstanding in-store experience that helps customers choose our wireless products and services.

Are you someone who thrives in a competitive atmosphere while having fun with your team? If you enjoy helping others grow to reach their potential and consistently delivering results, Victra could be the place for you. Apply today! We believe in #Performance, #Collaboration, #Integrity, #Innovation, #Celebration.

• Lead your team by resolving customer issues and assisting with customer transactions.
• Take direction from the store leader on day-to-day operations.
• Set and share daily/weekly/monthly goals with sales teams.
• Provide training and mentoring to deliver an outstanding customer experience by managing customer flow and store traffic.
• Identify selling skill gaps and build development plans to help the team meet and exceed sales metrics and quota assignments.
• Run store operations – analyze staffing needs, report financial and sales data, handle cash, meet compliance, and coordinate with Facilities/Network/IT as needed to ensure store uptime and functionality.
• Monitor inventory by restocking shelves, maintain device security, and manage store cleanliness.
• Lead store merchandising and planogram compliance in line with company expectations.
• Complete store opening and closing activities.
• Collaborative responsibility for attaining store targets daily/weekly/monthly.

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities
• A comprehensive benefit list can be viewed here. Benefits subject to plan terms and conditions.

From a fun work environment to an inclusive culture and amazing benefits, V Nation is about being part of a team that invests in you.  to learn more.

Assistant General Managers earn a national average annual salary of $43,000 to $67,000, comprising a base hourly rate of $15.73 plus uncapped commission.

You thrive in a sales environment and enjoy developing and motivating a team. You set high goals and know how to motivate others to achieve them. You’re open to new ideas, relate well to diverse people, and are attuned to others’ needs to help them perform at their best.

• Background in customer service within retail, restaurant, or wireless industry preferred
• 1-2 years of experience in a Customer Service or leadership role
• Management experience in a commissions-based sales environment
• Proven track record of achieving challenging team and individual sales goals
• Ability to balance multiple priorities in a multifaceted environment
• Set goals, evaluated performance, and developed a high-performing team
• Basic interview skills and enhanced staffing knowledge
• High school diploma or GED
• One or more years of customer service, preferably in a retail or sales environment
• Willingness to work evenings, weekends, holidays, peak periods
• At least 18 years of age
• Legally authorized to work in the United States

• Ability to lift ten pounds
• Ability to stand for long periods

All Assistant General Managers must complete a 4-day New Hire University (NHU) training within 2 weeks of start date. Dual General Managers must complete a 3-day General Manager University (SMU) training within 30 days of NHU. Additional online and computer-based training will be required throughout employment.

You will be required to take a pre-hire assessment (about 20 minutes). If selected, a recruiter or hiring manager will contact you with more information.

We are proud to be an equal opportunity employer and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.