Assistant Store Manager

ASSISTANT STORE MANAGER $60,000 – Georgetown, Washington DC

REPORTING TO: STORE MANAGER

As a supervisor, you will have responsibility for the day-to-day performance of all aspects of store operations. You will be expected to use your initiative to support the delivery of the brand’s performance and cultural expectations, manage your stock and your space to maximise its sales potential, profitability and ensure delivery of the brand’s visual expectations. You will need to deliver excellent practices to maintain an efficient and executive back of house operation which supports store performance.

You will be an ambassador for the brand’s culture both in your appearance and behaviour and will be expected to develop your team to the same standards.

• Support delivery of store Sales, Payroll and Stock Management KPI targets
• Support management of all other costs within agreed budgets
• Deliver TOAST’s Customer Service expectation both personally and through your team
• Support delivery of TOAST’s Brand Visual expectation using all information available
• Support the Store Manager in commercially managing your stock package to achieve maximum potential using all information available
• Contribute towards detailed feedback to key liaisons regarding stock performance
• Support delivery of an excellent back of house operation that supports the needs of the store and facilitates optimal trading results in a secure fashion
• Support the store recruitment process and help manage the team’s performance to ensure it is able to deliver expectations in a motivated and engaged way
• Support delivery of all necessary training and development to the team to ensure they have the capability to perform to expected levels
  
  Seek development and training of own skills set to continually improve performance
• Ensure a safe and healthy working environment for all the team with a focus on risk assessment and ensuring a high level of housekeeping
• Liaise and seek feedback from all key Head Office functions to facilitate excellent store performance
• Any other duties deemed necessary to support the store manager.

• HONEST COMMUNICATION: straight talking, demonstrate humility and respect, challenge constructively, create transparency, acknowledge & resolve mistakes, maintain commitments and to be accountable.
• INTEGRITY:
  To be honest, with strong moral and ethical principles and values.
• DRIVE: show relentless determination to drive delivery & excel.
• POSITIVE MINDSET: achieve results with a positive energy and can‑do attitude, overcome challenges and Influence others positively.
• PRIORITISE QUALITY: less is more, an obsessive attention to the detail.
• SUPPORT: challenge and encourage colleagues, celebrate success, and focus on positives.

If you would like to apply, please send a cover letter and resume to Baines

C.