Seasonal Parking​/Traffic Associate

Seasonal Parking/Traffic Associate

Final date to receive applications: 27 July 2026

Department: Smithsonian Enterprises

Employment Type: Temporary

Location: Washington, DC

Reporting To: Parking Manager

Compensation: $18.40 / hour

Open Date: July 20, 2026

Closing Date: July 27, 2026

Position Type: Trust Fund

Appointment Type: Temporary

Schedule: Intermittent

Duty

Location:

Washington, DC

Position sensitivity and risk: Low

Open to all qualified applicants

What are Trust Fund Positions?

Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side.

Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).

• Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
• Complete a Probationary Period.
• Maintain a Bank Account for Direct Deposit/Electronic Transfer.
• The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
• Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

This position is responsible for assisting visitors with the movement of cars throughout zoo grounds and into the Zoo parking lots. The primary goal is to direct traffic flow and ensure all parking spaces are filled in a safe and timely manner by providing excellent communication with necessary parties to accomplish this. Responsible for providing general information to visitors about the Zoo and attractions.

Occasional use of POS cash register may be necessary.

• Assists visitors with the movement of vehicles throughout Zoo grounds and parking lots.
• Directs traffic to ensure that parking spaces are filled in a safe and timely manner.
• Provides general information about Zoo events and attractions.

• Accurately operates a POS cash register.
• Records in and maintains accurate and detailed logbooks.
• Ensures speedy and safe entrance of vehicles entering through the parking gates.

• Provides courteous, professional, and knowledgeable service to both internal and external customers; responds courteously and knowledgeably to visitor inquiries in a timely manner.
• Accurately handles cash and credit funds and media.
• Performs basic cleaning duties.
• Maintains knowledge of current sales, promotions, and exhibits. Takes initiative to recommend and provide information to visitors.
• Works cooperatively with supervisors to ensure the safe and expeditious movement of visitors throughout the Zoo.
• Adheres to safety and security policies. Recognizes security risks and thefts and is aware of how to prevent or handle these situations.
• Completes assignments efficiently and accurately with minimal supervision.
• Adheres to assigned schedule, demonstrating flexibility as needed to support the needs of the business in the Zoo and the parking facility.

Candidates must be available weekends, holidays, and evenings.

Candidates must be able to move or lift up to 25 pounds and to stand for long periods of time.

Zoo employees may be working outside under varying and sometimes extreme weather conditions – both hot and cold, will be standing and walking for long periods of time over uneven and hilly terrain, and may work in a confined and limited space.

High school diploma or general education diploma (GED), or at least 6 months related experience, or equivalent combination of education and experience.

• Must exhibit clear communication skills and organized thought process.
• Knowledge of principles and processes for providing customer and personal services.
• Parking Associates must be able to operate a parking ticketing system and/or a POS cash register.
• Basic math skills are required.
• Ability to perform basic selling techniques.
• Ability to maintain required work schedule and follow policies and procedures for taking leave.
• Must maintain a neat, clean, and conservative appearance in accordance with the Dress Code Policy.
• Experience working with both a diverse work force and visitor groups.
• Must be flexible for scheduling.

Applicants, who wish to qualify based on education completed outside the United States, must be deemed…