More jobs:
Retail Customer Experience Manager
Job in
Washington, District of Columbia, 64930, USA
Listed on 2026-10-06
Listing for:
Coulter Services
Full Time
position Listed on 2026-10-06
Job specializations:
-
Retail
Retail & Store Manager, Operations Management
Job Description & How to Apply Below
- Lead daily retail operations to deliver an exceptional guest experience and achieve business results.
- Partner with Retail Operations and Beauty Advisors to coach and motivate teams.
- Provide personalized product recommendations, demos, and premium service across cosmetics, skincare, haircare, and salon services.
- Analyze sales and service metrics to optimize merchandising and store presentation.
- Ensure operational excellence and maintain a safe, welcoming, and on-brand environment.
- Drive innovation on the sales floor and support community events.
- Develop team talent and foster an inclusive, growth-focused culture.
Experience Manager
Responsibilities- Lead daily retail operations to deliver an exceptional guest experience and achieve business results.
- Partner with Retail Operations and Beauty Advisors to coach and motivate teams.
- Provide personalized product recommendations, demos, and premium service across cosmetics, skincare, haircare, and salon services.
- Analyze sales and service metrics to optimize merchandising and store presentation.
- Ensure operational excellence and maintain a safe, welcoming, and on-brand environment.
- Drive innovation on the sales floor and support community events.
- Develop team talent and foster an inclusive, growth-focused culture.
- Strong leadership and team coaching abilities.
- Excellent communication and customer service skills.
- Ability to analyze sales data and optimize store operations.
- Experience in retail, beauty, or customer-focused environments is preferred.
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