FED​/SLED Specialized Sales II-NAAS

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Specialized Sales II Professional for this role will support Federal and SLED Accounts in the areas of Network as a Service Technology.

The Specialized Sales professional serves as a catalyst for change, leveraging extensive coaching, industry expertise, and consultative sales experience in the Federal, State, Local and Education vertical. This role reinforces best practices and provides ongoing mentorship to sales professionals, focusing on mindset transformation, skill enhancement, and resource optimization to ensure teams are well-supported and positioned for success.

By advocating Lumen’s business impact and thought leadership, this professional establishes a foundation for outcome-based solutions. They identify attainable business outcomes and illustrate how Lumen’s growth services deliver value, enabling account teams to pursue new opportunities with the Fed/ SLED vertical.

They coach and empower the sales and customer success organization through localized enablement programs, collaborating with stakeholders to increase team knowledge and capability. This supports organizational transformation and drives key performance indicators, such as pipeline growth and a higher mix of solutions sold.

• Federal, State, Local, Education Account Sales
• Will assist early-stage customer development, focusing on our Network as a Service (NaaS) platform, and collaborate with channel partners, sales, and support teams to position Lumen services directly to customers.
• Acts as a virtual team member who helps define technology outcomes for customers.
• Works with account teams to identify opportunities, engage early, and support initial NaaS pilots and adoption.
• This position entails a thorough understanding of the customer's business objectives, industry landscape, technological trends, and competitive environment. Such expertise enables the formulation of effective strategies to identify and pursue opportunities for sales and customer success teams. It also involves building business relationships with senior customer stakeholders to facilitate discussions on how NaaS can support their desired outcomes.
• Orchestrate and deliver content, information, and tools to prepare sellers to deliver on Lumen business goals including building client relationships, identifying client need, how Lumen’s NaaS platform can meet client needs. Support thought leadership to generate new areas (NaaS) for the Lumen to up-sell and cross-sell.
• Serve as a liaison with the product organization to collect and relay customer feedback on areas requiring enhancement, to foster increased adoption of Lumen NaaS.
• Continually assesses and implements improved enablement methods. Works with Product, Marketing, and Sales Operations to develop content. Drives and measures initiatives, reports outcomes to stakeholders, and leads solutions workshops.

• Federal, State, Local, Education Account Experience Required
• Ability to speak, articulate and collaborate with the c-suite of customers around Network and Cloud and Applications.
• Strong Technical knowledge of As A Service and its applications
• Possess experience and a background in sales through Partner Channels, Wholesale, Federal, and Government sectors.
• Ability to orchestrate and provide the “bridge” between Product, Enablement, Sales, and Customers.
• Consultative, inquisitive approach to customer engagement (listen to understand, not to respond)
• Proven track record of managing successful GTM programs, especially as they relate to the launch of Minimum Viable Products (MVPs)
• Ability to translate the high-level vision to customer use-cases and the case studies.
• Similarly translate Lumen’s technical…