Field Training Officer

Field Training Officer

Children's National Hospital

The Field Training Officer (FTO) will provide on‑the‑job training (OJT) and mentor new officers post initial training for a prescribed period of time. Ongoing mentoring, enforcement of training objectives, written assessments, shift operations oversight, physical security, emergency response, and proactive identification of risks are core responsibilities.

Pay Range: $45,614.40 – $76,024.00 per year

Primary

Location:

District of Columbia – Washington

Work Locations: CN Hospital (Main Campus)

Position Status: Regular

Shift: Variable

Work Schedule: Variable

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Security

• Mentor and continue on‑the‑job training with new officers.
• Provide a detailed written assessment for the officer’s progress and suitability for independent assignment.
• As authorized, oversee shift operations.
• Ensure that applicable policies, procedures and directives are followed during emergencies.
• Effectively de‑escalate disruptive behavior.
• Remain in control of emotions and not take 'acting out behavior' exhibited by others personally.
• Write accurate, grammatically correct incident reports; conduct thorough initial investigations; obtain statements from witnesses for criminal and other noteworthy events; follow up on initial reports for additional information.
• Preserve evidence and crime scene in accordance with departmental policies.
• Ensure that all noteworthy events are properly recorded in the Computer Aided Dispatch (CAD) system and that dispositions of all emergency response incidents are thoroughly recorded in the dispatch notes.
• Conduct a thorough inventory of security equipment at the beginning and end of each shift; report any broken or damaged equipment immediately.
• Process all lost and found items in accordance with departmental policy.
• Speak up when team members exhibit unsafe behavior or performance.
• Continuously validate and verify information needed for decision making or documentation.
• Stop in the face of uncertainty, take time to resolve the situation.
• Demonstrate accurate, clear and timely verbal and written communication.
• Actively promote safety for patients, families, visitors and co‑workers.
• Attend carefully to important details – practicing Stop, Think, Act and Review in order to self‑check behavior and performance.
• Diligently monitor all video monitoring systems and act immediately upon observed activity that could compromise security.
• Take appropriate action during duress alarm incidents; dispatch officers accordingly.
• Place the building in 'lock‑down' mode for Code Pink and Code Purple incidents.
• Answer all telephone calls within three rings and meet departmental telephone etiquette expectations.
• Obtain complete and accurate information for service and emergency calls received in the SOC.
• Process off‑site intrusion alarm activations in accordance with departmental policy and management expectations.
• Partner in the mission and uphold core principles of the organization.
• Commit to diversity and recognize the value of cultural and ethnic differences.
• Demonstrate personal and professional integrity.
• Maintain confidentiality at all times.
• Anticipate and respond to customer needs; follow up until needs are met.
• Demonstrate collaborative and respectful behavior.
• Partner with all team members to achieve goals.
• Be receptive to others’ ideas and opinions.
• Contribute to a positive work environment.
• Demonstrate flexibility and willingness to change.
• Identify opportunities to improve clinical and administrative processes.
• Make appropriate decisions using sound judgment.
• Use resources efficiently.
• Search for less costly ways of doing things.

Minimum Education: High School Diploma or GED.

Minimum

Work Experience:

5 years of security or law enforcement experience and an active commission as a special police officer in the District of Columbia.

• 7 years security or law enforcement experience (preferred).
• Valid driver’s license required.
• Can lift 50 pounds.
• Can climb hotel stairs to the heliport in under two minutes.
• Can walk/run a mile in ten minutes.
• Can work in secluded areas.
• Can maintain the confidentiality of information.