Industrial Air Compressor Field Service Specialist

Industrial Air Compressor Field Service Specialist

Location:

Washington DC - Baltimore, MDA day in your boots

Morning coffee, route planned, tools prepped. You arrive onsite to commission a new rotary screw unit, verify alignment, and run baseline readings with precision measuring tools. After lunch, you’re diagnosing a legacy reciprocating compressor, tracing a control issue through schematics. By late afternoon, you’re walking a customer through maintenance best practices on a Centac or ECC machine and its dryers, filters, and cooling support equipment.

You wrap the day by submitting a clear, detailed service report and expenses—accurate, timely, and bill-ready.

The work you’ll own Install, maintain, and repair Ingersoll Rand equipment at customer facilities—rotary screw, reciprocating, and Centac/ECC compressors—plus connected compressed air components.

Apply precision diagnostic methods and instruments to troubleshoot compressed air equipment and validate performance.

Stay current on field installation and repair standards; know the operations and parts manuals for supported equipment.

Advise and train customers, prospects, field sales, and service trainees on operation, care, and safety.

Independently identify issues, recommend corrective actions, and provide clear written/oral updates to the manufacturing facility.

Uphold high integrity in business practices; communicate service findings concisely and logically.

Submit legible, thorough technical reports for every call suitable for customer billing.

Provide accurate weekly timecards and expense reports; manage company business matters, credit card, and (if assigned) a company vehicle responsibly.

What you bring

Experience:

2+ years troubleshooting industrial or commercial mechanical systems.

Education:

High school diploma or equivalent.

License:
Valid driver’s license held for at least 12 months with no major/frequent violations (including but not limited to: DUI in the past 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple minor infractions/preventable collisions within 3 years).Environment:
Comfortable working in mechanical equipment rooms, around noisy machinery, extreme weather, elevated/precarious locations, and high voltage per NFPA or equivalent standards.

Physical:
Regular use of hands/fingers; frequent walking, stooping, kneeling; ability to lift/move weights consistent with safety policy.

Tech fluency:
Working knowledge of Microsoft Office; proficiency with handheld smart devices (smartphone, iPad) and network-based systems.

Service mindset:
Strength in customer communication, conflict resolution, and negotiation; cost-effective travel discipline.

Mechanical aptitude:
Capability to learn, diagnose, and repair compressor systems and related machinery.

Preferred background EPA 608 / F-GAS 303/2008/CE/ISHRAE certifications preferred; refrigeration experience/certification is a plus.

Experience with compressed air systems, centrifugal technologies, and solid controls background a plus; exposure to dryers, cooling towers, and filtration welcomed.

Education in Electrical/Electronic Technology or HVAC with foundations in AC/DC circuits, schematics, motors/controls, PLCs, HVAC electricity/controls, refrigeration systems, and/or refrigerant certification. Military service or equivalent mechanical experience valued. Candidates with equivalent skills but without a formal program may be considered.

Travel and schedule

Occasional training travel: 1–2 times per year, about one week each (approx. 5–10%).Shared on-call rotation for after-hours emergencies; some evenings/weekends during on-call weeks.

Benefits and ownership culture

We back your impact with comprehensive benefits: medical and prescription coverage, dental, vision,…