Supportive ; PSH Case Manager - Bilingual; Spanish

Jaydot is hiring! We have an immediate need for a bilingual (Spanish) Permanent Supportive Housing (PSH) Case Manager to provide case management services to help people who are transitioning from homelessness thrive in permanent housing and we'd love for you to join us!

Jaydot is a mission-based social enterprise in DC focused on creating quality housing solutions that address the needs of those impacted by social inequity, particularly those who have experienced homelessness. We believe that housing is a human right, homelessness is a solvable problem, and we can create an equitable, human-centered system where housing solutions are readily adapted to fit the needs of those we serve.

For more information, please visit jaydot.org.

The PSH Case Manager will support people who have experienced homelessness in securing and maintaining permanent housing, particularly Jaydot's Spanish-speaking clients. The PSH Case Manager will work collaboratively with program participants to set and achieve goals, meet their basic needs, and help them achieve the maximum level of self-sufficiency possible, all with the purpose of ensuring their housing stability and well-being as they transition from homelessness.

The PSH Case Manager will work in-person at various locations within Washington, DC.

The salary range for this full-time, exempt position is $59,000 - $60,000
, commensurate with experience, plus a bilingual pay differential of 3% of the team member's base salary for those who meet the eligibility requirements.

• Build rapport with up to 25 participants, including both families and individuals
• Develop good working relationships and partnerships with landlords and property managers
• Work with participants matched to housing or voucher program(s) to help them successfully find and move into housing of their choosing as efficiently as possible
• Support participants in developing an Individualized Service Plan (ISP), based on their strengths and help monitor progress toward their goals specified in the ISP
• Assist participants with completing, submitting, and tracking all necessary processes for housing, benefit, and other applications, including document collection and management
• Inform participants of and help connect them with other services and benefits available to them
• Educate participants on the role, rights, and responsibilities of the tenant and landlord
• Coach participants on strategies to help maintain their tenancy
• Provide early identification and intervention for behaviors or other barriers that may jeopardize housing stability, such as late rental payments and other lease violations
• Help participants secure access to basic needs (food, toiletries, household supplies, transportation assistance, etc.) and develop a plan to accomplish Activities of Daily Living (cooking, housekeeping, basic finances, shopping, etc.)
• Assist participants in finding and maintaining natural community supports (family, friends, recreational activities, support groups, etc.)
• Complete required case notes, housing stabilization plans, assigned reports, and other necessary documentation related to participants and input data into designated databases within established time frames
• Develop and maintain individual participants’ records that comply with all federal laws as well as DC Department of Human Services / Family Services Administration program standards

To Perform The Job Successfully, The PSH Case Manager Demonstrates The Following Approaches (this Is Not What They Do, But How They Do It)

• Relationship-building:
  Part of the PSH Case Manager’s job is connecting with people from different backgrounds. They find (and even create) opportunities to deepen connections and build authentic, mutual relationships with residents and staff across lines of difference, such as race, gender, or other identities. They truly welcome viewpoints that differ from their own, and they are able to “sit with” discomfort when people express themselves in ways that are not familiar to them.
• Adaptability and problem solving:
  The PSH Case Manager is always ready to take advantage of unexpected…