Manager, Software Engineering

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high-speed Internet access and Ethernet transport services. Cogent's facilities-based, all-optical IP network backbone provides IP services globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world.

This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. A competitive base salary and a full benefits package including;
Health, Dental, Vision, Paid Time Off (PTO), Short- and Long-Term Disability, Life Insurance, Holidays, Parental Leave, 401(k) plan with employer match, stock options, and an Employee Assistance Program. Most benefits take effect within 30 days of employment, and some require a waiting period.

Job Summary:

Cogent Communications, a Tier 1 network provider, is seeking a Manager, Software Engineering to lead, mentor, and inspire one of our development teams. In this role the ideal candidate will be required to do research and write proofs-of-concept, provide feedback to developers and make design decisions for the team. As a candidate you must have solid and recent experience in software development across a variety of technologies and environments.

In addition, you will be facilitating communication between your team and departmental end-users which means fantastic communication skills are required, including the ability to guide difficult conversations in the right direction.

Compensation:

[Starting / Initial] Base Salary Pay Range: $135,000 - $165,000

Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.

Essential Duties and Responsibilities:

• Lead, mentor, and manage a team of software developers, including hiring, training, and performance management

• Foster a collaborative, innovative, and high-performance culture within the team

• Encourage continuous learning and professional growth

• Oversee the full software development lifecycle, from planning to deployment, ensuring project timelines and expectations are met

• Collaborate with product management, quality assurance, and other stakeholders to define software requirements and deliver solutions

• Manage multiple projects and priorities in a fast-paced environment

• Provide technical direction, ensuring the team follows best practices for software design, development, testing, and deployment

• Evaluate and implement software development methodologies, tools, and frameworks to enhance productivity and quality

• Continuously improve software development processes, tools, and workflows to optimize efficiency and quality

• Lead efforts to automate manual processes and improve operational efficiency.

• Facilitate regular communication with stakeholders to provide updates on progress, challenges, and risks

• Drive a culture of transparency, collaboration, and accountability within the team

Qualifications:

• 10+ years solid hands-on software development in a variety of languages and frameworks with 2+ years leading, mentoring, and inspiring software development teams

• 5+ years collaborating with department heads and end-users to identify requirements in order to produce specifications

• Deep knowledge of relational databases, from advanced SQL queries to data modelling

• Excellent verbal and written communication skills

• Ability to summarize technical concepts in plain English

• Creative problem-solving skills and a nose for troubleshooting

• Ability to learn and evaluate new technologies for possible use by the team

• Ability to write clear, concise, and accurate technical documentation.

• Outstanding customer service and time management skills

Strong interpersonal, communication and organizational skills

Physical Requirements:

• Frequently…