Human-Centered Designer

Human-Centered Designer
The Opportunity:

We've shipped the first generation of agentic AI, and now we're moving quickly to go deeper with user-built agents, multi-agent orchestration, and platform teams that can extend themselves. We are a small, startup-minded team that ships fast and owns what we build end-to-end. We are looking for a human- center ed designer to own the end-to-end experience of ARPA-H's production AI assistant G RACE , including how users understand it, t rus t it, and get real work done with it.

Designing for agentic AI is hard, output is probabilistic, workflows are open-ended, and t rus t is earned interaction by interaction. You will shape how G RACE feels, while operating within the privacy, security, and responsible-use requirements of our mission and the federal environment.

What You'll Work On:

• Own the design of G RACE across research, interaction, and visual design, being accountable for whether the experience works for users.
• Design interaction patterns for agentic AI, including conversational flows, tool-call and reasoning visibility, human-in-the-loop con firm ations, error and uncertainty states, and g race ful handling of partial or long-running responses.
• Design how G RACE presents rich output legibly and t rus tworthily, including citations, tables, diagrams, maps, generated images, and long-form results.
• Bring and apply industry best practices and emerging design patterns specific to agentic AI, including agent transparency, cont rollability, memory and context, multi-agent workflows, and letting users build and direct their own agents.
• Create the flows, wireframes, prototypes, and high-fidelity designs that turn ambiguous problems into shippable interfaces.
• Own and evolve a design system so the product stays consistent, accessible, and fast to extend.
• Talk to ARPA-H users and comprehend their workflows, goals, and where G RACE helps or gets in the way.
• Run lightweight, high-velocity research through interviews, usability tests, and concept validation that fit a team that ships weekly, not quarterly.
• Turn research into clear, prioritized insights that the team can act on, and close the loop by measuring whether changes helped.
• Build a durable understanding of who G RACE serves and advocate for them in every decision.
• Design for t rus t as a first-class outcome.
• Design for the realities of AI, including hallucination, uncertainty, latency, and failure.
• Ensure accessibility is designed in from the start.
• Bring genuine care for the sensitivity of the mission.
• Work hand-in-hand with engineers, the applied researcher, and product to translate design intent into shipped product, including closely with front-end so fidelity and interaction detail survive to production.
• Prototype quickly, get it in front of users, and iterate.
• Communicate design decisions clearly to both designers and non-designers, and make the rationale, not just the mockup, legible to the team.

Join us. The world can't wait.

You Have:

• 7+ years of experience in a product design or UX design field, displaying a portfolio of shipped products
• Experience designing for AI, LLM, chat, or agentic products, including streaming responses, citation and source display, tool-call visibility, and for uncertain or probabilistic output
• Experience across the full design process, including research, interaction design, and visual or UI design
• Experience with modern design tools such as Figma, including components, prototyping, and design systems
• Experience planning and running interviews and usability tests, and turning findings into decisions
• Experience shipping complex, interactive products in high-velocity environments where you owned the experience end-to-end
• Knowledge of industry best practices and design patterns specific to agentic AI, including agent transparency, cont rollability, human-in-the-loop, and multi-agent workflows
• Ability to pay strict attention to detail with a high bar for quality and commitment to accessibility, including WCAG or Section 508
• Ability to be a self-starter and clear communicator who works with a high sense of urgency, gives and receives feedback well, works closely with engineers, and makes the people around them better
• Bachelor's degree

Nice If You Have:

• Experience working closely with implementation, including reading the front-end, comprehending what React and Chainlit make easy or hard, and designing within real constraints
• Experience building or contributing to design systems at scale
• Experience designing productivity tools, research tools, or other complex information-dense products
• Experience in startup or early-stage environments
• Ability to be comfortable with ambiguity, rapid iteration, and wearing multiple hats
• Possession of strong interaction and visual design skills

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave,…