ServiceNow Developer

Service Now Developer (Remote)

Service Now Software Developer with minimum four years development experience in Service Now, required CSA Admin certification, strong oral and written communication skills and ability to leverage AI in their daily work. Service Now Application Development experience in two or more of the following areas: hands-on experience configuring and developing in Service Now, including form and field creation/updates (backend and/or Studio), Client Scripts, Business Rules, Catalog Items and scripting, group and role administration, flows (Flow Designer), notifications, email configuration, and scheduled jobs.

ITSM modules, Change, Incident, Knowledge, Problem Management SPM modules Demand and PPM Integrations using REST API and Transform Maps CMDB Configuration and Development Hands-on experience configuring and developing in Service Now, including form and field creation/updates (backend configuration and/or App Engine Studio). Strong understanding of the Service Now data model (tables, inheritance, dictionary attributes), update sets Develop, enhance, and maintain Service Now client-side and server-side scripting, including Client Scripts and Business Rules.

Design and implement Service Catalog solutions, including Catalog Items, variables, UI Policies, UI Actions, UI Builder / Service Portal, Work spaces. Knowledge of users, groups, roles Experience creating, modifying, troubleshooting ACLs (Access Control Rules) Experience using Flow Designer, including approvals, task orchestration etc Experience with automated testing and quality practices: ATF (Automated Test Framework) Proficient in the following qualifications:
Knowledge/experience of SDLC practices Effective liaison leading technical development teams Strong facilitation skills to effectively lead discussions across multiple groups Oral and written communication skills including presenting to management Knowledge/experience with Agile Methodologies Knowledge/experience with SDLC practices Change Management and Configuration Management (Version One, Service Now, etc) Application Lifecycle Management (ALM) Problem/Risk Management MS Office Suite Knowledge in AI tools (Github Copilot, Playwright) Preferred:
Service Now application development experience in two or more of the following areas: ITSM modules including Incident, Change, Problem, and Knowledge Management SPM modules including Demand and Project Portfolio Management (PPM) Integrations using REST APIs, including data imports/exports and Transform Maps, Auth/JWT, MID Server, Integration Hub spokes, error handling/retries, and monitoring CMDB configuration and development (tables/classes, relationships, IRE, data quality, and governance)