Senior ServiceNow Developer

Sr. Service Now Developer

Software Development/ Engineering

Location:

Remote

Responsibilities:

• Responsible for the technical specification and implementation of the Service Now integration

• Provide expertise on all technical questions related to development on of Service Now

• Develops the technical solutions, implements them and performs the component integration tests

• Understand the business needs and the needs to standardize processes, and build this into the design

• Understand the large scale thinking and approach needed for success of the project

• Expertise level understanding of Service Now required

• Expertise level programming skills

• Expertise level of AWS skills

Qualifications:

• 8+ years of relevant experience

• Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.

• Advanced experience with Service Now implementations

• Current Service Now Developer certification

• Experience with other ITSM software

• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP, Java Script

• Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks

• Strong communication, Strong presentation and writing skills

• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.

• Experience with development and implementation of Service Now ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.

• Experience with extending the Service Now schema to custom applications

• Exposure to Service Now platform capabilities and tools like Discovery and Orchestration and other applications like Service Watch, GRC etc.

• Understands technical and functional design requirements related to Service Now.

• Create and manage scripts and workflow.

• Experience in one (or more) scripting languages:
JavaScript, Python, Perl, Unix Shell, Windows Shell

• Experience with relational databases (e.g. MySQL, Oracle)

• A fundamental understanding of ITSM, ITIL or CMDB

• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the Service Now system

• Experience with Service Now client and server-side Java script and the Service Now APIs

• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of Service Now to Other Applications

• Customizing Service Now using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.

• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.

• Experience with Service Now's Service Watch and/or Discovery tools

• Experience presenting and conducting demo reviews with client stakeholders

Educational Requirement:

B.S.