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ServiceNow Developer

Job in Washington, District of Columbia, 20022, USA
Listing for: Soft Tech Consulting, Inc
Full Time position
Listed on 2026-09-12
Job specializations:
  • Software Development
    Software Engineer, Javascript, IT Specialist
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Overview

MUST BE US CITIZEN

MUST BE IN THE NATIONAL CAPITAL REGION

MUST BE ABLE TO OBTAIN PUBLIC TRUST

Competitive benefits offered: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS

Soft Tech Consulting is seeking an experienced Service Now Developer to join our team. The ideal candidate will have a strong background in Service Now development, configuration, and integration, with a focus on customizing applications and automating workflows. This role involves direct interaction with clients, designing technical solutions, and implementing best practices for Service Now applications.

Responsibilities
  • Develop, configure, and customize Service Now applications, including workflows, business rules, UI actions, and client scripts.
  • Implement and manage modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM
    .
  • Create and maintain integrations using REST/SOAP APIs
    , MID servers, and custom scripts.
  • Work with product owners and stakeholders to gather and analyze requirements and translate them into Service Now solutions.
  • Design and configure portal views using AngularJS, Bootstrap, and Service Now widgets
    .
  • Support existing applications by troubleshooting issues, performing root cause analysis, and implementing fixes or enhancements.
  • Lead and participate in Service Now upgrade and migration projects.
  • Maintain security configurations, including ACLs, roles, and group management
    .
  • Provide documentation and training to end-users and technical teams.
  • Develop reports, dashboards, and analytics to track system performance and business processes.
Qualifications
  • 7+ years of experience as a Service Now Developer.
  • Strong understanding of the Service Now security model, ACLs, and user/group administration
    .
  • Experience with API development, Service Portal
    , and Custom Applications in Service Now.
  • Proficiency in JavaScript, AngularJS, Java, HTML, CSS, MySQL/SQL
    .
  • Experience with Service Now integrations using REST/SOAP APIs
    .
  • Hands‑on experience with custom application development and Scoped Applications
    .
  • Knowledge of ITIL frameworks and best practices
    .
  • Service Now Certified System Administrator certification (preferred).
  • Strong written and verbal communication skills.
  • Ability to work independently with minimal oversight.

Soft Tech Consulting, Inc. is an Equal Opportunity Employer.

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