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Salesforce System Integration Analyst

Job in Washington, District of Columbia, 20022, USA
Listing for: Children's National Hospital
Full Time position
Listed on 2026-09-26
Job specializations:
  • Software Development
    Salesforce Developer
Salary/Wage Range or Industry Benchmark: 65124 USD Yearly USD 65124.00 YEAR
Job Description & How to Apply Below
Kids Are Our Everything.

Department
10014 Clinical Informatics Pay Range $65,124.80 - $The Salesforce System Integration Analyst is a key member of the Digital Health Solutions team, responsible for architecting, developing, implementing, and optimizing integrations between Salesforce (CRM) and external systems through middleware and API technologies, ensuring efficient and accurate data synchronization. This role serves as a bridge between operational, clinical, and technical teams to ensure digital solutions support organizational goals, enhance patient experiences, and improve operational efficiency.

The Salesforce System Integration Analyst partners closely with clinicians, operational leaders and technology stakeholders to gather requirements, translate business needs into technical solutions, and deliver scalable applications that support patient engagement, access, intake, scheduling, care coordination, population health initiatives, and service delivery. The primary focus of the role will be designing, configuring, maintaining, troubleshooting, and documenting secure integrations across Salesforce and complex systems.

This position leverages the Salesforce platform and related technologies to streamline workflows, automate manual processes, improve data quality, and enable actionable insights through reporting and analytics. The Salesforce System Integration Analyst evaluates existing processes, identifies opportunities for optimization, and recommends innovative solutions that align with organizational priorities, regulatory requirements, and industry best practices.

Working in a highly collaborative healthcare environment, the role contributes to the successful integration of Salesforce with the electronic health record, patient-facing digital tools, and other enterprise systems to create a connected experience for patients, families, providers, and staff. The individual is expected to balance strong technical expertise with business acumen, communication skills, and a customer-focused mindset to deliver solutions that improve patient access, care coordination, and overall healthcare outcomes.

The ideal candidate demonstrates experience in Salesforce development, requirements analysis, solution design, workflow automation, data integration, and stakeholder engagement, with a commitment to continuous improvement and the advancement of digital health capabilities across the organization.

This role performs advanced system configuration changes and maintenance to support the lifecycle of the application. They will build custom applications, integrations, and configurations that will support operational and clinical workflows, ensuring strict data security and regulatory compliance (like HIPAA).

Key Responsibilities Strong knowledge of the Salesforce platform

Strong knowledge of middleware tools (Mule Soft or similar) and API development

Strong understanding of APIs, REST, and data integration best practices

Build and maintain custom Salesforce applications using Apex, Lightning Web Components, Flow and Salesforce APIsCollaborate with team members and stakeholders to gather requirements and translate into technical solutions

Develop APIs between Salesforce and enterprise systems such as Epic, Cerner, Microsoft and other healthcare applications using REST/SOAP APIsPerform code reviews, troubleshoot production issues, and optimize application performance

Monitor, troubleshoot, and resolve integration issues in a timely manner to ensure minimal disruption

Ensure solutions comply with HIPAA, security, and organizational governance standards

Ensure data integrity and synchronization across all connected business systems

Support system upgrades, deployments, and production maintenance

Required Qualifications 3 plus years of experience in Salesforce Development3 plus years of experience in Mule Soft or similar middleware applications

Strong experience with Apex, Lightning Web Components, Flows, SOQL, SOSL, and Salesforce APIsExperience integrating Salesforce with enterprise applications

Familiarity with GIT, CI/CD pipelines, and Dev Ops practices

Salesforce Platform Developer I certification required

Excellent analytical and problem-solving skills

Strong communication and collaboration skills

Experience with Health Cloud or Experience Cloud or Marketing Cloud Knowledge of healthcare data standards (FHIR, HL7)
Familiarity with HIPAA compliance and healthcare security requirements

MuleSoft Developer certification

Functional Accountabilities…
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