Senior ServiceNow Developer in IT Asset Management; HAM Pro & SAM Pro
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-10-02
Listing for:
Miratech
Full Time
position Listed on 2026-10-02
Job specializations:
-
Software Development
Software Engineer, IT Specialist, Javascript, Computer Software / Middleware
Job Description & How to Apply Below
Job Description
We are seeking a Senior Service Now Developer with strong expertise in IT Asset Management (HAM Pro & SAM Pro), Service Catalog development, workflow automation, and enterprise integrations. The ideal candidate will design, develop, and support scalable Service Now solutions that improve asset lifecycle management, software governance, operational efficiency, and user experience. This role requires hands‑on experience with Service Now development, Flow Designer, Integration Hub, REST APIs, and a solid understanding of ITSM, CMDB, and CSDM concepts.
The successful candidate will be a proactive problem solver who leverages out‑of‑the‑box Service Now capabilities to deliver maintainable and business‑driven solutions.
- Design, develop, and support Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro) solutions.
- Configure and optimize hardware and software asset lifecycle processes, including request, fulfillment, deployment, reclamation, refresh, and retirement.
- Support software compliance, normalization, reclamation, SaaS optimization, and asset governance initiatives.
- Develop and maintain Service Catalog Items, Record Producers, approval workflows, and fulfillment processes.
- Build automation solutions using Flow Designer, Integration Hub, and Service Now platform capabilities.
- Design and implement integrations using REST APIs, Import Sets, and Transform Maps.
- Integrate Service Now with enterprise applications, SaaS platforms, endpoint management tools, and asset repositories.
- Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer Flows, Scheduled Jobs, and Scripted REST APIs.
- Troubleshoot platform, integration, and automation issues through root cause analysis.
- Support ITSM processes including Incident, Change, Problem, and Request Management.
- Maintain CMDB data quality, asset-to‑CI relationships, and support CSDM initiatives.
- Ensure solutions adhere to Service Now best practices, governance standards, and technical documentation requirements.
- .8+ years of hands‑on Service Now development experience.
- 5+ years of experience implementing and supporting IT Asset Management solutions.
- Strong experience with HAM Pro, SAM Pro, Service Catalog, Flow Designer, Integration Hub, and REST API integrations.
- Extensive experience building Catalog Items, Record Producers, and automated fulfillment workflows.
- Strong JavaScript and Service Now scripting expertise.
- Experience with Import Sets, Transform Maps, Data Imports, and workflow automation.
- Good understanding of ITSM processes and service delivery concepts.
- Working knowledge of CMDB, Discovery, CSDM concepts, and Asset-to‑CI relationships.
- Service Now Certified System Administrator (CSA) certification required.
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×