Associate II, Customer and Branch Operations

Controlled Products Systems Group (CPSG), an affiliate of Chamberlain Group, is a one-stop distributor of access control and perimeter security products for professional dealers and installers across residential, commercial, and industrial markets. With a personal approach to business, our employees—whether in one of our branches nationwide or at our corporate office—are committed to serving our customers and supplier partners with dedication and expertise.

This position requires regular and predictable on-site attendance and the ability to work the particular shift and/or schedule to which you are assigned, as well as additional hours as needed.

• Perform all warehouse tasks utilizing standard work and policies in order to ensure highest levels of safety and quality
• Assist customers with order pickup; complete deliveries of inventory to customer locations; provide basic customer service functions
• May perform basic modifications to parts of customer products per specified requirements
• Oversight of outbound shipment processes
• Assist with handling incoming telephone inquiries, and other administrative duties as requested
• Ensure a clean and safe working environment as well as the safety and security of all employees by following all safety and company standards
• Operate warehouse equipment in a safe and efficient manner in order ensure little to no accidents
• Contribute and implement process suggestions in order to continuously improve warehouse operations
• Identify deviations in the process and immediately notify supervisor in order to correct issue
• Report company equipment and infrastructure damage to ensure repairs occur in order to minimize safety risk
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
• Protect CPSG’s reputation by keeping information confidential
• Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
• Contribute to the team effort by accomplishing related results and participating on projects as needed

• High School Diploma or GED Equivalent
• Forklift Certification
• 3+ years in a high volume warehouse environment
• Ability to Read and Write in English
• Valid driver's license
• Prior welding/torch experience
• Proficiency in Spanish
• Ability to lift up to 50 pounds and push/pull up to 100 pounds
• Ability to stand, walk, and sit up
• Ability to use hand to finger, handle, or feel
• Ability to climb or balance
• Ability to stoop, kneel, bend, crouch, or crawl
• Ability to reach with hands and arms
• Ability to talk or hear

The pay range for this position is $22.45 - $34.28/hr.

Base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.

In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).

This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, Lift Master® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S.