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Assistant Hospitality Director
Job in
Zillah, Yakima County, Washington, 98953, USA
Listed on 2026-06-04
Listing for:
Tasting Room Expo
Full Time
position Listed on 2026-06-04
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
At Whitman Hill, we believe wine is more than a drink—it’s a story, a connection, and an experience. Nestled in the rolling hills just north of Zillah WA, our tasting room is a place where guests discover our estate wines, take in the tranquil vineyard landscape, and feel like part of our family.
What You’ll Do- Lead engaging, educational, and unforgettable wine experiences for our guests and members
- Share Whitman Hill’s story, winemaking philosophy, and membership benefits with confidence and enthusiasm
- Partner with our Tasting Room Director to assist with tasting room operations, including setup, cleanup, food preparation, order fulfillment
- Serve as Wine Club Lead, managing membership, coordinating shipments, and creating engaging experiences that deepen member loyalty
- Tell the story of our wines, vineyard, and hospitality through engaging social media content
- Provide support for winery events, including member releases, fundraisers, music events, blending experiences and winemaker dinners
- Handle transactions, reservations, and guest communications with professionalism and warmth
- Be able to lift 50lbs (wine cases!) and stand for extended periods of time
- Provide top-notch customer service—whether in-person, by phone, or via email—to build lasting relationships
- You have a passion for wine & hospitality
- You have strong communication and sales skills with the ability to connect with guests
- You’re POS system savvy and can comfortably handle transactions with accuracy
- Have a strong understanding of social media platforms with the ability to create engaging, on-brand content
- You are flexible, organized, and available weekends, holidays, and events
- You have reliable transportation
- You’re able to come to work each day with heart, energy, and a smile that’s contagious
- Competitive Pay:
Hourly DOE + tips + membership incentives + bonuses + commission - Be part of a tight-knit team where we’re passionate about what we do
- Enjoy exclusive employee perks, discounts on wine and merchandise
- Work in a picturesque wine country setting
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