Player Services Cashier Lead

Location: Ridgefield

## player services cashier leadapplylocations:
ilanitime type:
full time posted on:
posted yesterday job requisition :
r-04568
** join our team and experience endless career possibilities
**** if you are an existing employee, please navigate to the internal job posting using this link:**$9925/.htmld
** pledge for success:
** we are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
** position summary:
** the player services cashier lead is responsible for communicating pertinent information to all player services cashiers and ambassadors in a timely manner.
** primary duties and responsibilities:
*** promotes superior guest service.
* maintains, and perpetuates a positive organizational culture according to the principles of the spirit of tâlícn and the core values of ilani.
* interacts with guests, encouraging membership in players club and forever rewards card programs, rewarding patrons for play, and effectively handling questions and problems.
* processes new player’s choice membership applications and creating cards in the streamline database.
* distributes monies to guests via slot ticket redemption, chip redemption, and check cashing.
* processes monetary transactions for other departments.
* ensures that all transactions are completed in an efficient and accurate manner.
* responsible for securing the integrity of assigned assets.
* maintains the accountability of company funds in accordance with internal controls and gaming commission rules and regulations.
* when working as the chip banker, he/she is responsible for the accountability of the chips in the casino.
* the chip bank will receive and process chip transfers to and from other banks and windows.
* this bank will also receive table credits and issue table fills to the pits.
* demonstrates an understanding in all player services front line operations.
* identifies, prioritizes, and assist front line team members with questions.
* assists training specialist to ensure proper training.
* concisely communicates problems, ideas, and concerns to management in a timely manner.
* maintains confidentiality of sensitive information.
* performs other duties as assigned.
** minimum qualifications:
*** high school diploma / ged; recognized equivalent of a high school diploma (red) or foreign high school diploma (fhd).
* six (6) months as a cage cashier experience with demonstrated proficiency in all areas.
* must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
* outstanding organizational skills required as well as strong written and verbal skills.
* basic computer skills.
* previous money handling experience.
* ability to stand for extended periods of time.
* must be able to work various shifts and flexible hours.
* ability to push, pull, or lift 30 to 40 lbs.
* must be capable of interacting with the public in a highly professional and positive manner.
* must be willing to work in a smoking environment.
* must be willing to adhere to company health and safety measures.
** work shift:
** grave (united states of america)
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