CSR​/Dispatcher

Career Opportunities: CSR/Dispatcher (525979)

Requisition
525979
-Posted
06/29/2026

- AMAT

- Central Pre-Mix Concrete Co North

- Full Time

- Customer Service

- United States

- Washington

In this role, you’ll coordinate daily deliveries with our customers, and provide answers and solutions to various customer requests. You’ll play an integral part as we stand together to reinvent the way our world is built.

Customer Service Rep: $22-$26/hr DOE w/ potential for overtime.

Dispatcher: $25-$28/ hr DOE w/ potential for overtime.

• Generous Paid Time Off
• 401k with Roth option & 5% Company Match
• Profit Sharing
• 10 Paid Holidays (8 Static and 2 Floating)
• Tuition Reimbursement Program
• Employee Assistance Program
• Company Paid Life Insurance
• Short- & Long-Term Disability
• Potential for Overtime
• Opportunities for Internal Mobility
• Professional Development Opportunities
• Training Provided
• Earn More with our Employee Referral Program
• Company Discounts on products, goods, services, electronics, automotive, travel & more!
• Opportunities for Community Engagement

• Answers customer and driver calls in a timely and professional manner.
• Enters order data into computer system.
• Coordinates deliveries with customers, sales, quality control, operators, and other personnel as required regarding special materials needed, customer requirements, and plant and material availability.
• Maintains working knowledge of city streets and surrounding areas to assist drivers in locating specific job sites.
• Assists customers in determining the proper product, proper amount, and proper price.
• Receives and follows-up on customer complaints regarding any truck or driver problems at job sites.
• Builds a strong rapport with customers, both internally and externally.
• Regular and timely attendance.
• Other tasks as assigned to meet business needs.
• Participate in and promote an inclusive work environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Must pass pre-employment controlled substance testing. Per RCW 49.44.240 this position has been identified by the employer as non-safety sensitive and will be subject to an employer-required pre-employment drug screening that does not include testing for nonpsychoactive cannabis metabolites.
• Demonstrates ability to multi-task and prioritize workloads in a fast-paced environment.
• Demonstrates ability to communicate effectively with all departments and customers on the phone and in person. Detailed-oriented and thorough in all duties and be able to work extended hours when needed.
• Proficient with Microsoft Windows applications.
• Able to perform basic mathematical functions.
• Excellent organizational, customer service and telephone skills.
• Strong written and oral communication skills with high attention to detail. Ability to work well in a high stress environment.
• Office setting
• This position is a largely sedentary; however, caution needs to be taken when lifting files, boxes, opening file cabinet drawers
• To avoid injuries to hands, back, and neck, proper ergonomics should be maintained while working at desk/workstation
• Ability to sit and stand for extended periods of time

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Central Pre-Mix Concrete Co., a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.