Supervisory Public Safety Dispatcher

Responsibilities

• Assign work and special duties through shift Four Lead Dispatchers.
• Plan work schedules, revise schedule to meet peak workload periods and manpower shortages.
• Responsible for the receipt and effective evaluation of 911 emergency calls.
• Provide emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority's emergency medical dispatch system.
• Monitor status and availability of police, fire and medical field units to assure an appropriate response is made.

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• One year supervisory probationary period.
• Position is subject to shift work, requiring an alternate schedule, nights, weekends and holidays, and may involve wearing a uniform.
• Incumbent must work (mission essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and report to the duty station at the regularly scheduled time.
• The work is performed in a highly stressful, restricted office environment.
• Must possess and maintain certification in CPR.
• Must possess and maintain certification in Emergency Medical Dispatch System.
• Must possess and maintain certification in DoD Hazardous Materials Awareness.
• Must possess and maintain certification in Washington State Police Information Network.
• Must obtain and maintain DoD Telecommunicator I and II.
• Responsible for attaining continuing dispatch and intrusion detection education requirements through in-service training offered locally.
• Must maintain an overall compliance score of 90 percent or better, as reviewed by the Advanced Quality Assurance (AQUA) software.
• Must possess and maintain a valid State of Washington driver’s license.
• Position designated as moderate risk involving Public Trust. Appointment subject to background investigation including a credit check to determine suitability for Federal employment.

• One year of specialized experience which includes: maintaining an accurate status of all emergency response equipment and personnel to assure prompt and accurate response; ensuring personnel assigned to the shift carry out work assignments in accordance with instructions; providing emergency police, fire and medical services to the public by answering emergency 911 calls and ensuring emergency service personnel respond with appropriate personnel, equipment and pre‑arrival instructions.
• Experience with emergency communication, emergency response, and leadership.
• Eligibility for federal employment under one of the following categories:
  • Current Department of Army Civilian Employees
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998
• Time in Grade Requirement:
  Applicants who have held a GS position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-08). Applicants who have held a GS position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).
• Degree or education requirement:
  None.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A federal employee will have access to a comprehensive benefits package. Eligibility for benefits depends on the type of position held and whether the position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.