Home Care Intake Coordinator - Kent Area

Changing Lives Shaping The Future

Home Care Intake Coordinator

Job Title:

Home Care Intake Coordinator

Hourly Rate: $32.00 - $34.00

Job Status:
Full Time

Work Base:
Kent

Helping You Live Life to the Fullest! SAILS Washington is dedicated to providing quality community-based support services for people of all ages and needs.

SAILS Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, support and advocacy for individuals in positive and life-enriching environments.

SAILS Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.

All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if SAILS Washington is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.

Benefits we Provide:

Medical, Vision and Dental Insurance

Voluntary Short-term and Long-term Disability

Employee Assistance Program (EAP)

Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance

Accrued Paid Time Off

Unlimited Peer Referral Program

On-Demand Pay!!

Working Advantage employee discount program

Health Savings Account (HSA)

Flexible Savings Account (FSA)

401(K)

Capella University Discount

SUMMARY:

The Home Care Intake Coordinator assists the Home Care team with the daily coordination and documentation of Client Referrals; the Home Care Aides Applicants screened by recruiting, facilitating the start of services to new Home Care clients; the maintenance of all onboarding documentation required by SAILS Washington, DOH and AAA contracts; and is responsible for activities required for the promotion of SAILS Washington and Home Care Services in compliance with agency philosophy, policies and procedures, and in accordance with State licensing laws and regulations.

Essential Duties and Responsibilities:

• Have an in-depth understanding of the requirements for providing Home Care services, the Statement of Work, as well as Department of Health (DOH) requirements.
• Ability to meet with and assess care needs of individuals in the community.

With assistance and guidance from the Assistant Director of Home Care and the Home Care Director:

• Coordinates day-to-day operations of home care services growth.
• Will be a primary contact for referrals and case managers for the Home Care Department.
• Ensures all referrals are recorded on the home care referral tracking spreadsheet.
• Monitor incoming staff in the onboarding process.
• Match incoming staff to available clients on the referral tracker.
• Assist supervisors by attending new client intakes.
• May provide care to clients while starting the staff to client matching process before handing the match over to a supervisor caseload.
• Assign new clients and staff to supervisor caseload with direction of AD and Director. Upon a new staff’s first day, the Intake Coordinator or the case load Supervisor will attend to introduce the two. Afterwards the client and staff pair will be under the supervisor’s responsibilities.
• Will track and assist with coordination of semi-annual and annual supervisory visits as well as HCA orientations to plans of care and client consents. Will assist the Home Care Assistant Director with ensuring compliance is met.

Implementation of Policies and Program Criteria

• Ensure quality of services are delivered while in compliance with regulatory requirements.
• Will ensure policies and procedures are being adhered to.
• Will create and ensure client intake files are complete and in compliance.
  
  New Client Onboarding
• Track incoming referrals on a daily basis
• Be a first point of contact for referring case managers and agencies.
• Assist with entering new clients into company database
• Assist with tracking referral dates, intake…