Patient Access Specialist

Klickitat Valley Health – Goldendale, Washington

Salary: $20.00 – $25.00 per hour. Position Type:
Full Time (32 hours per week).

Schedule:

Varied Shifts. Classification:
Non‑Exempt.

Every patient interaction begins with someone who helps them feel welcomed, supported, and guided through the healthcare experience. Klickitat Valley Health is recruiting a Patient Access Specialist to join their Hospital Registration team. This role supports patient flow, collects accurate patient information, and ensures individuals and families feel supported from the moment they enter the hospital.

• Provide friendly and professional customer service to patients and visitors
• Answer and direct calls through a multi‑line phone system
• Assist with hospital reception and patient flow in the lobby
• Collect and enter patient demographic and clinical information into the EMR
• Maintain accurate patient status and daily census information
• Process payments and balance assigned cash boxes
• Prepare and manage documentation related to patient services
• Collaborate with departments across the organization to support patient care
• Maintain a safe, organized, and welcoming environment for patients and visitors

• High school diploma or GED required
• One year of experience working in a busy office setting
• One year of experience in a healthcare or medical office preferred
• Strong customer service and communication skills
• Attention to detail and ability to manage multiple tasks
• Comfort working with electronic medical record systems
• Ability to work varied shifts when needed

• Hourly wage: $20.95 – $25.54 depending on experience
• Medical, dental, and vision coverage
• Health savings and flexible spending accounts
• Life insurance and long‑term disability coverage
• Generous paid time off