Certified Peer Health Navigator - Inpatient Acute

About the Role

The Peer Health Navigator engages and connects members served to mental health, primary care, substance use, and specialty health care services; helps them develop personal health and wellness goals; educates them on how to advocate for themselves and effectively communicate their needs; and supports them in overcoming barriers and building resilience. The Peer Health Navigator supports members served in maintaining a follow-up care plan and developing other self-management skills through a "Modeling - navigator performs task;

member served observes, Coaching - member served performs task; navigator coaches, Fading - member served self-directs and manages own healthcare; navigator assist as needed" process. The Peer Health Navigator simultaneously serves as a role model of resilience, recovery, and self-responsibility for their own mental and physical health. They continually promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which the member's point of view and preferences are recognized, understood, respected and integrated into services and self-help programming.

Additionally, Peer Health Navigators will respond to critical situations with high-level engagement and de‑escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.

Shift Available:
Weekends Saturday Sunday; 8:00 am - 4:30 pm; 16 hours per week.

Expected starting wage range is $21.05 - $25.38. The full wage range goes up to $29.70. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

• High School Diploma or GED required
• Washington State Peer Certification required upon hire: will accept CPS or CPSS
• Two (2) years' experience as a Certified Peer or working in behavioral health field
• Experience supporting individuals with physical health challenges to navigate the physical health care system
• Experience as a beneficiary of the public Behavioral Health system of care
• Must be at least 18 years of age

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
• Draws upon own personal recovery experience with mental health/addiction challenges as a basis for engagement as a peer with the members served and to validate members' own lived experiences
• Assists members served with voicing their strengths, interests, and goals throughout their time in services including goal plans, crisis plans and other methods of expressing individual preferences
• Utilizes a comprehensive resource guide and educates members about local community supports and resources
• Supports members served in developing strategies to reduce self‑stigma
• Engages and communicates with a wide range of members served especially those who are struggling to be active in their own recovery
• Assists participants in all needs including Activities of Daily Living (ADLs)
• Actively participates in multidisciplinary team meetings
• Participates in verbal de‑escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all
• Travels locally to provide outreach to members served in the community (program specific)
• If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
• If employed at…