Resort Housekeeper

Responsibilities

• Perform various cleaning activities, including sweeping, vacuuming, mopping, dusting, and polishing.
• Inspect and care for all rooms/houses according to standards.
• Safeguard equipment and supply caddies, addressing any inadequacies.
• Process and track household linens sent to the laundry service department.
• Report damages, deficits, and disturbances to superiors.
• Record and return all lost and found items.
• Handle guest complaints/requests with professionalism and patience.
• Monitor consumable stocking levels and replace when necessary.
• Maintain accurate records of work assignments, communication, and timecards.
• Adhere to uniform and appearance guidelines.
• Function as a role model, leading by example within the organization.
• Adhere to ethical business practices and high-quality standards.
• Follow company policies and procedures, prioritizing health and safety.
• Proactively address safety issues and champion safety within the organization.
• Adhere to schedules, working all assigned shifts.
• Perform other duties as assigned.

• High School Diploma or equivalent level of work and educational experience
• Experience in hospitality, housekeeping, service industry or similar experience
• All candidates must pass a background check prior to employment.

• professionalism
• patience
• leadership
• communication
• attention to detail
• problem-solving
• time management
• ethical practices
• safety awareness
• customer service

• High School Diploma