Director Human Resources

Director, Human Resources

Location: Vancouver, WA or El Segundo, CA (Hybrid)

Lead People Strategy Across a Growing, Multi-State Healthcare Organization

Inter Dent Service Corporation is one of the largest dental support organizations (DSOs) in the western United States, providing centralized business and administrative services that allow clinicians to focus on delivering exceptional patient care.

Supporting approximately 165 affiliated dental practices, 400+ dentists, and more than 2,100 employees across eight western states, Inter Dent operates under respected regional brands including Gentle Dental®, Smile Keepers®, Blue Oak Dental®, and Capitol Dental Care®.

In addition to our predominantly fee-for-service platform, Inter Dent operates Capitol Dental Care (CDC), a nationally recognized value-based care organization that partners with Oregon Coordinated Care Organizations to deliver oral healthcare through the Oregon Health Plan. Since 1994, CDC has focused on improving oral and overall health outcomes through preventive, community-based care.

Our centralized operating model enables our practices to deliver exceptional patient care while driving consistency, operational excellence, and scalable growth across a complex, multi-state healthcare organization.

Our Mission

To provide exceptional, lifelong, integrated oral healthcare services while improving the overall health and wellbeing of the communities we serve.

Position Summary

Inter Dent is seeking a strategic, collaborative, and results-oriented Director of Human Resources to lead HR business partnership across our operations organization.

Reporting to the CHRO, the Director serves as a trusted advisor to executive and operational leadership, helping shape workforce strategy while leading a high-performing regional HR team. This leader is responsible for driving organizational effectiveness, employee engagement, talent development, workforce planning, employee relations, and compliance across a large, geographically dispersed workforce.

This role directly oversees two Human Resources Managers/Business Partners and provides functional leadership to three Human Resources Generalists through a dotted-line reporting structure. Together, the team supports approximately 2,000 employees, including clinical, operational, and corporate team members across eight states.

The Director partners closely with Regional Vice Presidents, Directors of Operations, Clinical Leadership, Total Rewards, Payroll, Legal, and Executive Leadership to align people strategies with business objectives while fostering an engaging, high-performance culture.

This position may be based from our Vancouver, Washington or El Segundo, California corporate support centers.

Leadership Responsibilities

• Lead, develop, and mentor a team of two Human Resources Managers/Business Partners while providing strategic direction and functional leadership to three Human Resources Generalists.
• Build organizational capability by developing HR talent, strengthening business partnership skills, and promoting operational excellence across the HR team.
• Establish priorities, allocate resources, and ensure consistent delivery of HR services across multiple regions.
• Foster collaboration and consistency across the HR function while serving as an influential leader within the broader People organization.

Strategic Business Partnership

• Serve as the primary strategic HR partner for Regional Vice Presidents, Directors of Operations, and senior operational leadership.
• Develop workforce strategies that support organizational growth, operational performance, employee engagement, and retention.
• Partner with leaders to evaluate organizational design, staffing models, succession planning, and leadership development initiatives.
• Translate business objectives into actionable people strategies that improve organizational performance.

Employee Relations & Risk Management

• Provide executive-level guidance on complex employee relations matters, investigations, performance management, corrective actions, and separations.
• Conduct or oversee investigations involving harassment, discrimination, retaliation, and other workplace concerns.
• Partne…