System Administration Engineer

System Administration Engineer page is loaded## System Administration Engineer locations:
HNB Global Services Center time type:
Full time posted on:
Posted 2 Days Agojob requisition :
R1324

At Haynes and Boone, our people are the driving force behind our success. Because we value the role every individual plays in how we deliver exceptional legal services, we hire people who will contribute to our professional reputation, enhance client relationships and share in our success.

This exempt position is responsible for the implementation, administration, maintenance, security, and performance of enterprise systems and platforms across all office locations. The role focuses on Windows server environments, identity and access management, endpoint systems, messaging and collaboration platforms, backup and recovery services, and core application infrastructure. The System Administration Engineer works hands-on with server and endpoint technologies, supports system lifecycle management, and collaborates closely with the IT Engineering team to deliver stable, secure, and scalable systems.

This position also provides advanced troubleshooting support for user-facing systems and backend platforms.##
** Essential Duties
*** Administer, maintain, and enhance enterprise systems to ensure the security, integrity, and availability of Firm data and systems.
* Lead and participate in system-related projects, including server upgrades, platform migrations, system hardening, and infrastructure improvements.
* Install, configure, maintain, and support server operating systems, endpoint configurations, identity services, and enterprise applications.
* Coordinate with network and security teams as needed to resolve cross-functional infrastructure issues.
* Develop and maintain system documentation, procedures, and configuration standards.
* Provide provisioning and deprovisioning of users, systems, and access, including workstation setup, software deployment, and permissions management.
* Provides documentation/project tracking/resolution tracking.
* Analyze and resolve problems with desktop or remote applications software.
* Handles troubleshooting for backend application software features.
* Manage implementation of components required for complex application features.
* Manage client service relationships for deployment and ongoing Firm support applications.
* Fix reports of problems, close tickets, and provide feedback.
** Other Duties
** Messaging and Collaboration Services Duties
* Administer and support enterprise messaging and collaboration platforms, including Microsoft Exchange, Microsoft 365 services.
* Troubleshoot and resolve issues related to mail flow, mailbox access, and messaging performance.
* Manage mail archive systems, retention policies, and data imports/exports.
* Support messaging-related security, compliance, and access controls.
* Provide technical support to team members.
* Document, track, and monitor problems and design resolutions using centrally managed solutions.
* Work on assigned projects and provide status updates to Manger of IT Engineering to meet deadlines.
* Other tasks as assigned by management as needed or assigned.

Application Support Related Duties
* Support enterprise applications from underlying system infrastructure through application deployment.
* Troubleshoot and resolve operating system and application access issues for users.
* Work on assigned application projects including updates and implementation.
* Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access integrations.
* Provide advanced user support related to system access, authentication, and endpoint configuration.
* Participate in application updates, rollouts, and system integrations.
** Reporting Relationship
** The System Administration Engineer reports to the Manager of IT Engineering.

Subordinate Staff:
None.
** Qualifications
* * Knowledge/Experience
* Strong experience administering Microsoft Windows Server environments and enterprise systems.
* Proven expertise supporting Microsoft Exchange and Microsoft 365 platforms.
* In-depth knowledge of Active Directory, DNS, DHCP, Group Policy, and identity services.
* Experience…