Risk Manager II, Legal Escalations & Discovery

Description

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust the Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q), part of Selling Partner Support (SPS), is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.

• Identifying, managing, and resolving time‑sensitive escalations.
• Performing analysis of data from a variety of sources to identify possible risk indicators.
• Performing incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation.
• Analyzing escalations from various sources within Amazon, determining possible root causes and identifying preventative actions.
• Tracking and documenting incidents from initial detection through final resolution.
• Writing and publishing techniques, guidance, and reports on incident findings.
• Coordinating with analysts to correlate risk assessment data.
• Drafting and presenting deep‑dive documents and reports on policy and process gaps to senior executives.

• Exercise strong judgment in areas where policies are not well defined.
• Understand the implications of new information for both current and future problem‑solving and decision‑making.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and recommend the most appropriate course of action.
• Analyze existing policy and process gaps, and identify solutions to close them.
• Function effectively in a dynamic, fast‑paced environment.
• Leverage AI for process efficiency.

• Bachelor's degree or equivalent.
• 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience.
• Experience handling confidential information.
• Strong communications skills and experience creating and editing content for internal and external audiences.

• Experience with research and investigation skills or equivalent.
• Experience with SQL and Excel.
• Experience working in relevant industries such as law, customer service, investigations, risk, compliance or project management.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs).

Final compensation will be determined based on factors including experience, qualifications, and location. Learn more about our benefits at (Use the "Apply for this Job" box below)..

USA, TX, Virtual Location - Texas - 74,200. USD annually
USA, WA, Virtual Location - Washington - 82,700. USD annually

Company -  Services LLC

Job : A

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.