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AWS Sr Product Manager Tech, AWS

Job in Factoria, King County, Washington, USA
Listing for: Amazon
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: AWS Sr Product Manager Tech, AWS Support
Location: Factoria

Overview

Job :  | Amazon Web Services, Inc.

Work hard, have fun, and make history at Amazon Web Services! The AWS Support is searching for an innovative, passionate, and customer-focused product manager with a track record of delivery. We are looking for a relentless self-starter that will boldly do what’s best for the business to serve our customers; someone with a true pioneering spirit, willing to “get hands dirty” in a start-up environment while being able to optimize delivery against both short and long term goals.

The role:

You will be responsible for owning and driving the Well-Architected framework as well Trust Advisor check contributions, used by the vast majority of large enterprises on AWS, responsible for driving new product enhancements. You will drive our 2p/ 3p partner and multi-cloud strategy and execution to deliver delightful experiences for customers. You will partner with multiple software engineering teams to build cohesive user experiences that provide high customer satisfaction and drive the top line for the business.

Your customers span both large public and private enterprises and you will be closely working with Sales and Account teams in increasing the top line. You will be at the forefront of Cloud technologies with interactions across the full breadth of AWS services.

The Team:
The AWS Support provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate se products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Personal Health Dashboard, AWS Forums, and Support Center. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS.

Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business.

Why AWS and culture

Diverse Experiences:
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance:
Flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture:
Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth:
We’re continuously raising our performance bar to help you develop into a better-rounded professional. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at (Use the "Apply for this Job" box below)..

Responsibilities
  • Own and drive the Well-Architected framework and Trust Advisor contributions; drive new product enhancements.
  • Lead 2p/3p partner and multi-cloud strategy and execution; deliver delightful customer experiences.
  • Collaborate with multiple software engineering teams to create cohesive user experiences and high customer satisfaction; contribute to top-line growth.
  • Engage with Sales and Account teams to increase revenue; interact with AWS services across the breadth of offerings.
Basic Qualifications
  • 5+ years of technical product management with internet business experience
  • 5+ years of working as a Technical Product Manager
  • 3+ years of technical experience (software/network/IT)
  • 7+ years of full product lifecycle experience
  • 5+ years of P&L…
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