Business Analysis Manager

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role supports strategic and operational decision-making through reporting coordination, collaborator engagement, and governance of analytics-ready data assets. It contributes to the development, review, and socialization of standardized reporting and analytics solutions that support media performance analysis, business reporting, and operational decision-making across the organization.

The role collaborates with analytics, engineering, reporting, and business teams to help ensure data products and reporting solutions are aligned, accurate, and effectively adopted by collaborators. With a focus on supporting the Fiber product within the Broadband line of business, the position also partners across additional lines of business and brands to support broader organizational analytics initiatives.

Success in this role is measured through effective coordination, reporting accuracy, collaborator engagement, and the ability to identify and resolve gaps impacting reporting and data alignment. The work helps improve operational visibility, reporting consistency, and data-driven decision-making through cross-functional collaboration and strong organizational support.

• Support the review, coordination, and socialization of standardized analytics and reporting datasets ("gold layer" objects) across business and analytics teams
• Partner with collaborators to improve understanding, adoption, and alignment of reporting and analytics solutions related to media engagement, delivery, and spend performance
• Monitor data readiness, reporting accuracy, and alignment between reporting outputs and source systems; identify gaps and coordinate resolution efforts with appropriate teams
• Assist with operational reporting activities, including manual report generation, data validation, and data loading processes within warehouse environments
• Support taxonomy governance efforts through regular review, refinement, documentation, and coordination with business and technical collaborators
• Develop and maintain documentation, instructional materials, process guides, and supporting reference materials for reporting and analytics solutions
• Apply SQL and reporting tools to perform basic analysis, validation, reconciliation and troubleshooting activities across datasets and reporting outputs
• Work with dashboards and reporting tools, including Databricks and visualization platforms such as Tableau, to support monitoring and issue identification
• Build collaborative relationships across business, analytics, and engineering teams through proactive communication and collaborator engagement
• Support multiple concurrent projects and rapidly evolving priorities with strong organizational and time management skills
• Research issues independently, identify potential solutions, and advance appropriately when needed
• Learn and apply business terminology, marketing concepts, and operational processes to improve data interpretation and reporting accuracy
• Responsible for additional duties/projects as assigned by management

• Bachelor’s Degree plus 2-4 years of related work experience OR Advanced degree with 1-2 years of related experience (Required)
• Acceptable areas of study include Business Analytics, Data Analytics, Information Systems, Marketing Analytics, Communications, similar business or quantitative fields, or equivalent practical experience (Required)
• 2-4 years working experience supporting reporting operations, business analysis, collaborator coordination, or analytics-related initiatives (Required)
• 1-2 years working experience with reporting and data visualization tools (Tableau, Power BI, Databricks dashboards, etc.) (Required)
• 1-2 years working experience…