Manager III, Business Intelligence, Robotics Delivery and Packaging Innovation

Overview

Manager III, Business Intelligence, Robotics Delivery and Packaging Innovation —  Services LLC

Are you passionate about sustainability and waste reduction efforts across Amazon’s global organization? This role focuses on balancing packaging and automation to increase speed, reduce cost, and improve the customer experience. The Robotics Delivery and Packaging Innovation team builds and maintains end-to-end data and analytics solutions to drive business decisions. You will spearhead high-visibility projects to design, implement, and measure solutions for large, complex data spanning many sources and data structures using AWS tools.

The role requires deep SQL proficiency, knowledge of data design and warehousing best practices, and the ability to apply statistical/ML/AI solutions to business problems. You will manage a source-of-truth data store and metrics for warehouse automation and customer packaging, and oversee ETL design and implementation (potentially with support from Data Engineers). The goal is to ensure the right data is available and to curate metrics that support customer experiences across multiple data sources with a high degree of ambiguity.

The ideal candidate thinks strategically, mitigates bottlenecks, and delivers enterprise-level solutions that balance optimization with speed while integrating into a broad ecosystem of data pipelines and visualization tools. Strong writing and code development best practices are important, as is a well-rounded analytics skillset including basics in statistical analysis, automation, and common coding languages. If you love hard problems with many solutions and a diverse, results-oriented environment, this role could be for you.

• Inspire and manage a talented Business Intelligence Engineering team to achieve goals and develop potential
• Define and manage a long-term vision and portfolio of initiatives to improve customer experience and business results through world-class metrics, analysis, visualizations, and data-centric storytelling
• Drive a Business Intelligence roadmap; prioritize requests to balance tactical and strategic information needs
• Oversee the definition and governance of key business metrics, build self-service analytic capabilities, and engineer data-informed processes that drive value
• Engage with the Amazon data community to stay current on technology trends, data tools, and techniques
• Cultivate an inclusive, problem-solving and continuous-learning environment
• Apply econometric/statistical tools to business problems
• Enable rapid development through project management best practices and documentation

Amazon offers a full range of benefits that support employees and eligible family members. Benefits can vary by location, hours, length of employment, and job status. Regular, full-time employees generally receive:
Medical, Dental, and Vision Coverage;
Maternity and Parental Leave;
Paid Time Off (PTO); and a 401(k) Plan.

• 7+ years of business intelligence and analytics experience
• 5+ years of delivering results managing a BI/analytics team, including employee development and performance management
• Experience with SQL
• Experience with ETL
• Experience with data visualization using Tableau, Quick Sight, or similar tools
• Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software

• 4+ years of experience with very large data warehousing environments
• 10+ years of experience in data warehouse architectures, data modeling, infrastructure, ETL/ELT, reporting/analytic tools, data structures, and hands-on SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, please visit amazon.jobs/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and RSUs. Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits s/en/benefits.