End User Systems Administrator
Listed on 2026-07-22
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IT/Tech
Systems Administrator, IT Support
Location: Central Park
Position Title
End User Systems Administrator I
DepartmentInformation Systems
OverviewThe Endpoint Systems Administrator I ensures that endpoints comply with company standards as they relate to security hardening, usability, and inventory requirements. The role is the liaison between the End User Engineering and End User Support teams as well as business units as needed and requires strong soft skills.
Responsibilities- Monitors ticketing queue and escalates tickets as required.
- Supports the endpoint solutions environment.
- Assesses emerging industry trends; anticipates and develops strategic solutions.
- Participates in the technical implementation of projects and initiatives.
- Provides Tier I support for all endpoint components.
- Performs other duties as assigned.
Education Requirements: Bachelor’s Degree required.
Experience Requirements: 0-3 years of relevant experience required.
License/Certification/Registration Requirements: Certification obtained within one year of employment. Examples: VMware Certified Technical Associate - Data Center Virtualization 2024 [v2] (VCTA-DCV 2024), Comptia A+, Net+, or Cloud+.
Knowledge, Skills, and Abilities: Strong communication skills; initiative to work with other teams and business units as needed; customer orientation; establishes and maintains customer relationships; good organization skills; working knowledge of Excel and PowerPoint to create metric reports; knowledge of ITIL framework; security minded; knowledge of Microsoft Office 365 licensing.
BenefitsPTO, 401(k), medical and dental plans, and many more. We offer a comprehensive benefits package designed to meet your specific needs both inside and outside of the work environment, creating peace of mind for you and your family.
Equal Employment OpportunityEqual employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.
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