Dispatcher, Supply Chain​/Logistics

Dispatcher

Interstate Concrete & Asphalt Co., a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion. We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies. For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services.

We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation.

Position Overview:

Whether you're looking for an opportunity to break into the construction industry, or looking for the next step in your career, our team can provide you with a fun and challenging opportunity to grow with an industry leader. In this role, you'll take incoming calls, receive orders, schedule daily deliveries, and address customer issues as they arise. You will also operate a scale weighing aggregate trucks and help our customers as they pick up products.

If you are someone who is highly motivated with a strong sense of teamwork and obtain the ability to build strong relationships with our internal and external customers, you'll fit perfectly within our team. Our ideal candidate will also have extensive knowledge of the service area, preferably in the transportation and construction industry. However, drive and willingness to learn will give anyone the opportunity to grow with our team.

You'll play an integral part as we stand together to reinvent the way our world is built.

Wage: $ 22-$28/hr DOE

Hours:

8-10 hours a day 5 days a week. May have to work overtime as needed for business demands.

Company Benefits:
Medical/Dental/Vision/Prescription Generous Paid Time Off 401k with 5% company match & profit sharing Annual Merit Raises Potential for Overtime Professional Development Opportunities Training Provided Tuition Reimbursement Program - We'll assist with continuing education that aligns with your career goals. Employee Assistance Program Company Paid Life Insurance Short- & Long-Term Disability Company Discounts on products, goods, services, electronics, automotive, travel & more!

Key Responsibilities (Essential Duties and Functions):
Providing a high level of customer service to both internal and external customers. Cash handling procedures which include receiving and logging cash from C.O.D. sales and gravel tickets, and balancing and maintaining the cash box. Schedule, dispatch, and control the appropriate level of drivers required to satisfy customer demand while maintaining safety and efficiency goals established by the company. Working alongside truck drivers and team members to ensure delivery of high-quality products.

High attention to detail to accurately record delivery and product information into dispatch system. Ability to negotiate delivery times with customers. As proficiency is gained, may coordinate and schedule deliveries of aggregate products to construction and residential sites. Ability to efficiently handle a high volume of calls. Ensuring efficiency of weighing trucks across scale. Monitoring load sizes of company trucks.

Communicating with loader operator and batch plant operator via two-way radio to accomplish the loading of pick-up customers. Traveling between various work site locations (local) as needed. Regular and timely attendance. Promptly communicate with supervisors on any flaws in material. Other tasks and duties as assigned to meet business needs. Participate in and promote an inclusive work environment.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Minimum Requirements Must obtain a valid Drivers' License. Excellent organizational, customer service, and telephone skills. Demonstrates ability to multi-task and prioritize workloads in a fast-paced environment. Demonstrates ability to communicate effectively with all departments and customers on the phone and in person. Detailed-oriented and thorough in all duties and able to work extended hours when needed.

Proficient with Microsoft Windows applications. Strong written and oral communication skills with high attention to detail. Ability to work well in a high stress environment. Ability to perform well in a small team environment. Ability to handle problems as they arise in a professional and courteous manner. Safety minded professional who demonstrates good performance, attendance, and punctuality. Must pass pre-employment physical exam and pre-employment controlled substance testing.

Demonstrates the ability to work overtime and varying shifts including early mornings, late afternoons, and weekends as needed. Demonstrates the ability to conform to and maintain company or state rules and regulations. Preferred Requirements One to two years related experience in customer service field. Trucking and construction related industry experience. Bilingual (English/Spanish) - Ability to speak, read, and write…