Sr. Global Supply Manager, Cloud Logistics

Sr. Global Supply Manager, Amazon Cloud Logistics

Job :  | Amazon Data Services, Inc.

The AWS Cloud Logistics team is seeking a highly skilled and motivated Supply Chain Specialist in Bellevue, WA / Austin, TX / Florence, KY to manage day‑to‑day warehousing operations supporting Data Center Fulfillment Centers (DCFC) — purpose‑built logistics nodes that enable rapid hardware fulfillment to AWS data centers — the fastest growing logistics program within AWS. This is a highly tactical, execution‑heavy role – you will be in the weeds daily, driving operational outcomes hands‑on and not managing from a distance.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain – and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Manage end‑to‑end warehousing operations including receiving, storage, fulfillment, and outbound logistics.
• Engage in daily tactical communication with third‑party logistics providers (3PLs/LSPs) and internal customers.
• Lead large‑scale programs independently – defining scope, milestones, risks, and stakeholder communications.
• Travel up to 40% to audit warehouses and support operational readiness throughout NALA.
• Analyze data from numerous databases (using Excel, SQL, and/or other data management systems) and perform reporting and analysis as needed.
• Create and maintain performance metrics, operational dashboards, and reporting mechanisms to drive business results and provide visibility into operational health.
• Perform daily operational troubleshooting – managing ticketing workflows (SIM), resolving supply chain disruptions, and coordinating rapid resolution across teams.
• Quickly understand the business impact of observed trends and make data‑driven decisions.
• Identify and eliminate root causes of defects to drive efficiency in logistics operations.
• Work with multiple stakeholder teams across the supply chain to jointly solve problems and implement standards.
• Provide after‑hours and on‑call support as needed to maintain operational continuity.
• Work within time constraints to meet critical business needs while managing competing priorities.

• Passionate about warehousing operations, vendor management, and supply chain logistics.
• Thrives in a hands‑on, tactical environment – troubleshooting operational issues in real time and keeping things moving.
• Excels in program management – driving initiatives from inception through implementation with clear milestones and accountability.
• Enjoys working with data to analyze complex data sets and drive optimal business decisions (advanced Excel, SQL, BI tools).
• Owns continuous improvement efforts and can manage multiple work streams simultaneously.
• Comfortable operating in a fast‑paced environment that requires flexibility and after‑hours engagement.

The Cloud Logistics team builds and operates the warehousing network that delivers hardware to AWS data centers worldwide – ensuring capacity is always where it needs to be, when it needs to be there. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, used by customers ranging from startups to Global 500 companies.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed, we encourage candidates to apply. We value work‑life harmony and strive for flexibility in our culture.…