General Manager - Coast Seafood

Description

Department: South Bend Admin

Location: South Bend

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core values of our Diamond Philosophy:
Quality, Teamwork, Productivity, and Excellence—which means consistently doing your best and always striving to do better.

The General Manager – Coast Seafood supports our farm, hatchery, and oyster processing operations located in Washington, Oregon, and California. This position guides strategic initiatives and manages shellfish operations focused on resource management, process improvement, and efficiency optimization. This role requires a leader with a strategic mindset who can effectively communicate and execute the vision, develop and grow a team, and sustainably grow and improve the business year after year.

• Shellfish Farms:
  Oversee all farm operations in Nahcotta, Willapa, and Grays Harbor, WA;
  Tillamook and Coos Bay, OR; and Humboldt Bay, CA in partnership with the Regional Operations Manager.
• Supervise and develop local teams to drive operational results and continual improvement.
• Develop and implement annual planting and harvesting plans.
• Develop and implement annual farm budgets and transfer pricing. Manage labor and other expenses to meet or exceed budget at each location.
• Oversee the South Bend processing plant and Charleston Processing in partnership with the Operations Manager. Supervise the plant manager and operating team to ensure operational excellence.
• Ensure quality and food safety standards. Oversee and monitor HACCP, SQF, and sustainability programs to ensure compliance and safety.
• Manage third-party sourcing and relationships with other growers to ensure inventory levels meet sales and customer needs.
• Collaborate with farm leadership to ensure continuous product flow and oversee bushel rotation to ensure quality, regulatory compliance, and uninterrupted production.
• Work with finance and HR leaders to ensure processing payroll is within budget and develop strategies to reduce overtime and temp labor costs.
• Collaborate with leadership across the company to ensure regulatory compliance for all processing.
• Oversee transportation operations between South Bend, the Coast farms, and the hatchery. Supervise the transportation manager and drivers to ensure operational excellence.
• Responsible for the Coast Transportation P&L. Establish and manage freight rates. Manage labor and operating expenses.
• Supervise and monitor shipping practices at all facilities, ensuring customer orders are delivered accurately and on time. Oversee weekly shipping schedules.
• Ensure regulatory compliance including interstate trucking/DOT registration and driver safety. Maintain export certificates.
• Oversee logistics for sales operations, work with the sales team on sizing and inventory management, and clear all orders.
• Oversee Samsara and Avatar program compliance and expansion, ensuring all drivers are compliant and up to date. Ensure vehicles are documented and in good working order at all locations.
• Oversee the shellfish hatchery and related operations in Quilcene, WA. Develop and supervise the local team to drive operational results and continual improvement.
• Develop and execute annual production targets for oysters and clams to meet farming and sales needs. Oversee algae growth, water quality, spawning, and larvae production; manage diploid and triploid production and ensure proper husbandry and growth cycles.
• Develop and execute the annual operating budget. Manage labor and other expenses to meet or exceed budget. Track inventory costing to ensure financial performance; align with company objectives.
• Oversee equipment and vessel maintenance at South Bend and Bay Center. Ensure safety and good working order. Manage preventive maintenance programs, R&M spend, and capex projects for machinery and equipment.
• Manage the Bay Center P&L, establish labor rates and annual budgets. Drive efficiencies with onsite leadership.
• Build and train a team of supervisors to carry out the operating group goals and foster a culture of trust and high performance.
• Ensure safety at each location, with emphasis on training and safety awareness for all leaders and their teams.
• Oversee and support team meetings with supervisors from each department to ensure alignment and effective communication.
• Collaborate with Human Resources to implement fair and equitable policies, enhancing workplace culture and employee satisfaction. Oversee comprehensive training programs through Pacific University with backup training for each department and adherence to company hiring and disciplinary procedures.

• Participate in weekly and period-end financial reviews and strategy…