Principal Engineering Program Manager, Engineering & Innovation; WWEI

Job :  |  Services LLC

As a Principal Engineering Program Manager in the WW Engineering and Innovation (WWEI) organization, you will serve as a strategic technical leader responsible for executive-level guidance and engineering planning oversight across the organization’s most critical initiatives. This unique role combines high-level strategic planning with deep technical expertise, supporting senior leadership and orchestrating complex, cross-organizational programs. You will lead the Engineering PMO, shape technical direction, drive organizational effectiveness, and ensure successful delivery of strategic priorities while spearheading transformation initiatives and process excellence across worldwide teams.

• Strategic Leadership & Planning: Define multi‑year engineering roadmaps aligned with business goals and emerging technologies; own and manage critical strategic planning processes and documentation, including three‑year plans, Big Rock Initiatives, and quarterly business reviews; create and implement Strategic Programs (SP) mental model, framework, and charter for the organization; serve as a strategic advisor to the Engineering verticals in senior‑level meetings and critical decision‑making forums;
  
  lead ideation of high‑priority worldwide initiatives while ensuring alignment with organizational strategy and objectives.
• Program Management & Execution: Lead and oversee critical engineering and technical initiatives across multiple teams, aligning projects with the organization’s strategic goals and roadmap; establish and maintain scalable program management practices that balance efficiency with appropriate oversight; provide engineering oversight across multiple teams of engineers, product, and process experts; establish and monitor key performance metrics to drive operational excellence; lead data‑driven decision making for resource allocation, priority setting, and business case development for major initiatives.
• Innovation & Benchmarking: Analyze data within Amazon and across the industry, and build trusted reports that present data‑backed insights and recommendations; collect industry‑leading technology and product improvements happening in emerging countries such as MENA, India, Japan, LATAM; pioneer new approaches to solve complex engineering optimization problems in transportation, logistics, and fulfillment; collaborate with Science, Tech, and Business Intelligence teams to identify and implement innovative AI solutions that enhance operational efficiency.
• Stakeholder Management & Communication: Develop and deliver executive‑level communications and recommendations, synthesizing complex technical and programmatic information into actionable insights; build and maintain strong relationships with senior leadership, key stakeholders, and engineering teams, driving consensus on complex cross‑organizational challenges; lead the development and distribution of executive‑level business reviews, focusing on continuous innovation and strategy roadmaps.
• Team Development & Change Management: Lead the PMO team, providing strategic direction and mentorship while establishing governance frameworks and mechanisms that drive operational excellence; mentor Program Managers within the Strategic Programs team on strategy creation, benchmarking, and leadership presentations; lead change management efforts to ensure successful adoption of new processes and technologies across multiple organizations; actively participate in hiring processes to build high‑performing teams and create a pipeline for future leaders that can lead engineering verticals.

A Day in the Life: You will partner with engineering verticals within and across the organization to consistently deliver high‑standard outputs, ensuring cadenced visibility of team accomplishments, goals, and initiative progress. Your role involves synthesizing complex information for executive‑level reviews while maintaining clear communication channels to keep all stakeholders informed of new strategies and impacts. You will identify areas of innovation and need for business strategies that deliver measurable organizational impact,…