Catalog Manager

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Full-Time Algona, WA, US

Salary Range: $80,200.00 To $92,500.00 Annually

It’s a great time to join COMC – Millions of Cards. Endless Joy.

Our industry is thriving, and at COMC we’re building a team that’s passionate about using cutting-edge technology to enhance the joy of collecting sports trading cards while expanding into new categories. We’re committed to delighting our customers—collectors, consigners, and enthusiasts alike—by delivering innovative, engaging, and enjoyable experiences at scale.

Location: Algona, WA (Remote or Hybrid considered)

Job Type: Full-Time, Exempt

Reports To: Director of Operations

Travel Required: No

Pay:$80,200- $92,500 per year

Summary

COMC has an exciting opportunity for an  & Catalog Manager to lead our Identification, Elite/Auction, and Catalog Subject Matter Expert teams. This role is responsible for people leadership, production and performance, catalog integrity, and the accurate identification of sports and non-sports trading cards.

About You

The ideal candidate is a strong operational leader who can develop frontline leaders, improve workflows, and build effective partnerships across Ingestion, Product, Engineering, and the broader organization.

Responsibilities/Duties

Leadership & Team Management

• Manage a diverse team spanning onsite and remote roles across  & Catalog functions, adapting leadership style to each team's needs around workflow, mentorship, communication, accountability, and performance management.
• Build and maintain an effective team, escalating employee relations issues to the People team as needed; partner with People to conduct verbal warnings, write-ups, and terminations as required.
• Conduct interviewing, hiring, training, and onboarding as required.
• Set, coach, and communicate daily workflow goals to squad captains.
• Conduct weekly team huddles, squad captain meetings/check-ins, and annual performance reviews.
• Establish clear performance standards, meaningful KPIs, and a culture of accountability that drives quality, productivity, and service-level performance.
• Strategize, implement, and enforce company policies and procedures.
• Set, implement, and maintain protocols enforcing COMC's Supported Trading Cards policy, including supported third-party grading and authentication services.
• Organize workflow and manage bottlenecks, developing strategies to prevent recurrence.
• Develop and implement continuous improvement training plans and strategies.

Cross-Functional Collaboration

• Maintain strong cross-functional relationships across departments, supporting larger Ingestion team projects and all areas of the organization.
• Collaborate with Product Management to determine priority projects and deadlines.
• Ensure upstream communication of production issues impacting identification teams.
• Maintain catalog integrity through strong operational ties between the  Catalog teams.

Performance & Reporting

• Ensure daily, weekly, and monthly production goals are met to support broader operational objectives.
• Produce weekly and monthly production reports for analysis and review.
• Establish, monitor, and improve productivity, quality, accuracy, turnaround-time, and catalog-integrity KPIs.
• Perform other duties as assigned.

Skills & Qualifications

• Excellent time management skills, with the ability to multitask and prioritize work
• Attention to detail and strong problem-solving skills
• Strong organizational, planning, and execution skills
• Knowledge of Human Resources management practices and procedures
• Knowledge of business and management principles
• Strong computer skills, including experience with Excel, Word, and Power Point
• Excellent written and verbal communication skills
• Interest in learning about the trading card industry
• Preferred:
  Experience managing both remote and face-to-face roles, with a track record of success
• Preferred:
  Knowledgeable about the professional sporting industry (NBA, NFL, MLB, etc.)
• Preferred:
  Familiarity with major trading card manufacturers and their practices (Topps, Panini, Upper Deck, etc.)
• Preferred:
  Subject matter…