Campstore Manager

Join the Snow Peak Team

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re serious about play.

At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.

• Share a passion for the outdoors and recognize the role it plays in enriching people’s lives.
• Express curiosity and creativity by taking initiative and being resourceful.
• Understand your effect — how your contributions shape the team, the customer experience, and the Snow Peak community.
• Make a memorable impact by being approachable, respectful, responsible, and joyful.
• Value all people for their skills, experience, and unique perspectives.

The Campstore Manager is a brand leader and operational expert, responsible for overseeing all aspects of the Campstore and café. This role ensures seamless daily operations, sales, and guest experience while leading a team of Campstore Leads and Associates. The Campstore Manager focuses on team development, sales performance, food & beverage programming, and operational efficiency, managing costs and working within leadership‑approved budgets.

• FLSA:
  Non‑Exempt
• Status:
  Full Time, Benefit‑Eligible
• Compensation Type: $31 - $35 Hourly
• Reports To:
  
  General Manager
• Schedule:
  
  Required availability on evenings, weekends, and holidays

• Oversee daily operations of the Campstore and café, ensuring efficiency, cleanliness, and compliance with company standards.
• Resolve escalated customer issues and support the team in delivering exceptional service.
• Manage inventory and forecasting, ensuring proper stock levels while controlling costs.
• Oversee food & beverage programming, ensuring product selection, quality, and compliance with health and safety regulations.
• Enforce health, safety, and security standards, ensuring all employees follow policies and guidelines.

• Drive sales and revenue growth through effective merchandising, customer engagement, and upselling strategies.
• Train and coach staff on customer service, product knowledge, and food & beverage offerings.
• Maintain a visually compelling and organized store environment, executing seasonal promotions and brand initiatives in coordination with the Senior Retail Manager.

• Supervise and support the Campstore Lead and Associates.
• Collaborate with Human Resources to recruit, hire, and onboard effective teams.
• Support implementation of seasonal staffing strategies in collaboration with HR.
• Teach, model, and inspire Snow Peak values within teams.
• Communicate transparently and resolve conflicts to foster successful, cohesive teams where all people are valued for their skills, experience, and unique perspectives.
• Maintain working proficiency in all Campfield systems, tools, and technology platforms, and train employees on their use.
• Develop employees by coaching, mentoring, and providing effective performance feedback.
• Ensure employees meet performance expectations.
• Plan and manage staff scheduling proactively, ensuring proper coverage while balancing labor costs and operational needs.
• Monitor employee work schedules including assignments, training, paid time off, and overtime.

• Collaborate with the Senior Retail Manager on brand activations, merchandising, sales strategies, and inventory management; work closely with the General Manager on operational decisions and major purchases.
• Support purchase order processes and financial reconciliation, ensuring accurate reporting and compliance.
• Monitor business performance metrics, making…