Social Work and Human Services - Career Training Program

Seattle Sounders FC and Seattle Reign FC are united as one soccer family, driven by a shared commitment to excellence, growth, and impact on and off the pitch. Each club has independently forged a rich history of performance while connecting deeply with the community. Our clubs are continually pushing the boundaries of what's possible while fostering an inclusive culture—championing causes and building community connections to expand our reach and impact.

Each match is an opportunity to bring together our community, celebrating our resilience, inclusivity, and a commitment to excellence. United in professional dedication, we are two clubs with one shared vision of progress and greatness.

The Director, Social Media is responsible for defining and evolving how Seattle Sounders FC and Seattle Reign FC show up in the world every day, in real time, and across culture.

This role leads social media strategy and execution across both clubs, overseeing two dedicated teams while ensuring each brand maintains a distinct voice and identity. You will operate as a builder and architect, designing systems, shaping content direction, and enabling teams to create work that drives both cultural relevance and measurable growth. You will also lead the organization's evolution in how AI is used across content and workflow—identifying tools, building processes, and embedding new ways of working that increase speed, creativity, and impact.

Success in this role requires a balance of brand instinct and analytical rigor. You will define what great looks like, test relentlessly, and use data to continuously refine how we engage and grow our audiences.

• Define and execute a cohesive social media and digital strategy that aligns with organizational goals for revenue, fan growth, and engagement.
• Develop initiatives that amplify brand presence, foster community, and achieve measurable business outcomes.
• Serve as a thought leader on digital and social innovation, ensuring the organization stays ahead of industry trends.
• Define and lead social media strategy for both Sounders FC and Reign FC, ensuring distinct voices with aligned ambition.
• Translate brand priorities into clear, actionable content direction across platforms.
• Push creative boundaries within defined brand guardrails to ensure cultural relevance and differentiation.
• Collaborate with marketing and content teams to deliver compelling, on‑brand content that resonates with prioritized audiences.
• Leverage video, live streams, interactive formats, and graphics to engage fans and deepen their connection to the clubs.
• Partner closely with Brand and Creative teams to develop scalable content systems and recurring formats (content IP).
• Balance planned storytelling (series, long‑form, narrative arcs) with real‑time and matchday content.
• Ensure consistency, quality, and clarity in how content ladder up to broader brand goals.
• Lead how the organization adopts and integrates AI across social and content creation.
• Identify and implement tools (generative AI, video, design, and ideation platforms) that enhance creative output and efficiency.
• Build repeatable workflows that enable teams to create smarter, faster, and at higher quality.
• Establish and evolve a data‑driven approach to social performance.
• Analyze audience behavior, content performance, and platform trends to inform strategy.
• Optimize content, formats, and publishing approaches based on continuous learning.
• Analyze platform performance metrics, developing actionable insights to optimize campaigns and platform strategies.
• Establish KPIs and a data‑driven approach to decision‑making, leveraging analytics to achieve continuous improvement.
• Create a culture of experimentation across the social team.
• Design and lead structured testing across content formats, platforms, and workflows.
• Translate insights into scalable improvements in both creative output and operational systems.
• Oversee social execution of partnership commitments.
• Develop innovative approaches to integrating sponsors into content in ways that feel native, creative, and valuable to fans.
• Act as a key liaison between internal teams…