Communication Service Operator, Full Time
Listed on 2026-08-10
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Office Administrator/ Coordinator
Communication Service Operator
Overview Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Position Details:
Mercy Hospital Washington 901 E 5th Street Washington, MO 63090
Schedule:
Full Time, 40 hours/week
Why You'll Love Working Here
- Comprehensive Health Coverage – Medical, dental, and vision through United Healthcare
- Generous PTO – Up to 34 days annually, including holidays, vacation, personal time, and short-term illness
- Paid Parental Leave – Supporting you and your growing family
- 401(k) with Employer Match – Invest in your future with confidence
- Tuition Reimbursement – Up to $2,000/year for continuing education
- Dependent Care FSA Contribution – $100/month for eligible participants
- Paid Volunteer Time – Give back to your community while on the clock
- Free Parking – Convenience that saves you time and money
- Career Growth Opportunities – Advance your skills and grow within Mercy
Qualifications
Education:
High school diploma or equivalent.
Experience:
Telephone or customer service experience beneficial.
Certifications:
None.
Other:
Basic computer and keyboarding skills
Must be able to navigate multiple computer software systems simultaneously
Ability to communicate clearly in English both orally and written
Knowledge of Microsoft Office
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