Quality Manager

WHO ARE WE

Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition. Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient.

Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.

We are currently seeking a Quality Manager. This position is responsible to lead the total plant Quality Assurance / Quality Control system. This includes all traditional quality verification activities including receiving and in-process inspection; test, audit, and repair activities; continuous improvement; product launch; supplier quality; and quality system compliance. Our Quality Managers plan, coordinate and direct the facility quality control program the design of which ensures continuous production of products consistent with established standards by performing the following duties personally or through subordinates.

Acts as focal for inter‑plant communication and plan development, assuring a cohesive approach to meeting its and its customers’ quality system requirements.

• Ensure that processes needed for the Quality Management System (QMS) are established, implemented and maintained.
• Ensure the promotion of awareness of customer requirements throughout the organization.
• Develop, collect, and report performance metrics as needed to senior management including defect and scrap data including corrective action status.
• Provide budgetary inputs for training and ongoing quality assurance activities to meet near and long‑term contract requirements.
• Establish systems for data collection and analysis then use that data to drive continuous improvement activities.
• Lead and monitor CAR (Corrective Action Request) and Root Cause Corrective Action (RCCA) activities for systemic issues and to ensure robust product and process improvements.
• Plan, lead and measure process and voice of customer performance and quality system effectiveness and adjust strategy and/or procedures as necessary.
• Lead proactive quality improvements through the proper execution of Advanced Product Quality Planning (APQP) within the facility to ensure the flawless launch of new products and manage quality deliverables associated with product and process design changes.
• Through familiarity with customer requirements, analyze existing quality procedures and systems to determine their level of compliance to requirements.
• Develop or enlist the support of others to develop revisions to procedures or formulate new procedures, including delineation of areas of responsibility and technical instructions.
• Oversee inspections of raw materials, materials in process, and finished products.
• Responsible for the development of quality standards and protocols for quality assurance testing models.
• Formulate quality control objectives for the facility, e.g. defect reduction and operator certification for specified quality tasks and coordinate the objectives with production management and manufacturing procedures to maximize product reliability and minimize costs associated with rework, scrap and escapements.
• Communicate expectations of performance and results, coach individuals and teams toward achievement and hold them accountable for performance, using both positive reinforcement and disciplinary action as necessary and within the confines of fairness and company policy.
• Work to develop and facilitate a cohesive team environment which builds confidence and strong morale among inspection personnel and between inspection and manufacturing and support personnel.
• Train and direct the activities of QC personnel engaged in the inspection and testing of work‑in‑process and finished products to ensure…