Technical Writer

## Technical Writer Apply remote type:
Hybrid locations:
United States of America, South Carolina, West Union:
United States of America, North Carolina, Raleigh:
United States of America, Washington, Liberty Laketime type:
Full time posted on:
Posted Todayjob requisition :
JR102650

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.## Itron is seeking an energetic and motivated Technical Writer to join our team. In this role, you will contribute to delivering clear, accurate, and customer-centric documentation for a broad range of hardware and software solutions that support utilities worldwide.

We are committed to supporting your growth as you learn our tools, processes, and technologies.## You are someone who enjoys becoming deeply technical in your craft—taking the time to understand products in detail in order to create high-quality documentation that empowers customers and internal stakeholders. You thrive in a fast-paced, agile environment and bring strong project management, communication, and collaboration skills to your work.##

** Duties & Responsibilities*** ## Learn and apply Itron’s documentation tools, standards, and processes to create and maintain a wide range of customer-facing content, including administrator guides, installation manuals, developer documentation, integration and implementation guides, release notes, product bulletins, online help systems, and user interface text.* ## Produce customer-centric documentation that enables utilities to successfully deploy, operate, and maintain Itron’s technology solutions, demonstrating a strong commitment to clarity, usability, and accessibility.
* ## Collaborate closely with cross-functional teams—including engineering, product management, support, and quality assurance—to gather requirements, validate technical accuracy, and ensure documentation aligns with product capabilities and customer needs.* ## Research and track product requirements, technical specifications, defects, and enhancements; proactively synthesize complex information into clear, concise, and actionable documentation.* ## Actively learn and use the products you document to ensure content reflects real-world application, helping drive high-quality, authentic deliverables.
* ## Manage multiple documentation projects simultaneously, aligning deliverables with software, firmware, and hardware release cycles while meeting deadlines and maintaining accountability.* ## Follow established style guidelines, voice standards, and best practices to ensure consistency across all documentation deliverables.* ## Create and maintain visual assets such as screenshots, diagrams, and workflows that enhance understanding and improve the user experience.* ## Prepare and structure documentation for localization, ensuring global accessibility for diverse customer bases.
* ## Continuously seek opportunities to improve documentation processes, tools, and content, contributing innovative ideas that enhance team efficiency and product adoption.* ## Participate in agile workflows, including sprint planning and reviews, ensuring documentation remains aligned with evolving product development.##
** Required Skills & Experience*** ## Demonstrated experience creating technical or procedural documentation, with writing samples that reflect clarity, structure, and attention to detail.* ## Ability to work independently and take ownership of deliverables while remaining collaborative and responsive to team input.* ## Strong organizational and project management skills, with the ability to prioritize and manage multiple deliverables in a dynamic, fast-paced environment.
* ## Excellent written and verbal communication skills, with a focus on inclusive, accessible, and customer-focused language.* ## Proven ability to learn complex technologies quickly and translate technical concepts into user-friendly documentation.* ## Bachelor’s degree in a relevant field or equivalent professional experience.* ## A collaborative, accountable, and agile mindset, with a commitment to continuous…