Temp Seasonal Water Efficiency Specialist

POSITION SUMMARY

Facilitates the implementation of Water Department resource efficiency programs for all water system customers. Complex technical and administrative work is required to complete well‑defined assignments. Errors in work are typically detected in later operations but can result in missed deadlines or delay of service. Employee exchanges information regularly with internal and external contacts. Work is sedentary and generally performed in a standard office environment with moderate noise conditions, but seasonal travel is required to conduct or monitor program elements in varying weather conditions outdoors.

This full‑skill classification is responsible to provide technical guidance and administrative support in the development and promotion of water efficiency programs. Incumbents work within established programs and task limits but are expected to apply acquired knowledge, skills, and experience to resolve individual problems as they arise. Incumbents have regular contact with the public to provide information about efficiency programs and enlist customers into the programs.

It is distinguished from public information classifications by a requirement of training and experience related to conservation, landscape, irrigation or related field experience rather than education and public relations.

Employee receives general supervision. Employee has no formal supervisory duties. The following responsibilities and requirements are functions the individual who holds or desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.

• As a subject matter expert, educates commercial and residential customers about water‑efficient landscapes, appropriate landscape irrigation scheduling, and programs and technology available to customers to assist in landscape transformations that result in water conservation. Answers technical questions in person, over the telephone, or in writing from internal and external customers.
• Enrolls, reviews and recommends residential, commercial and industrial water department customers in water efficiency programs, such as turf replacement, irrigation upgrades, landscaping, and interior retrofitting of plumbing fixtures.
• Conducts initial site evaluations as needed. Reviews photos, sketches, and applications of proposed projects for compliance with codes, regulations, and ordinances. Approves efficiency program applications.
• Conducts irrigation/landscape water conservation audits of residential and commercial irrigation systems and landscapes. Identifies and assesses opportunities based on the customer's unique situation to improve water use efficiency through landscape changes, irrigation management and available technologies.
• May identify issues or conservation opportunities for customers for other water‑using equipment such as pools, water softeners, hot water tanks, and indoor plumbing.
• Assists the Conservation Program Manager with educational outreach, including K‑12 and Higher Education students, and at community events which may be outside of regular work schedule. Writes and assists in developing program educational materials and forms such as application, inspection, and approval forms; outdoor watering guides; public presentations; and plant lists. Conducts water efficiency program activities, lectures, and programs for a variety of audiences.
• Collects and reviews data related to water efficiency programs. Creates and maintains spreadsheet to monitor program participants. Refers customers to Utilities Billing for eligible rebates. Estimates municipal water use savings through implementation of efficiency programs. Evaluates the effectiveness of programs and recommends changes in programs or public outreach to Conservation Program Manager.
• Maintains associated records, databases, and prepares reports on programs.
• Performs related work as required.