Assistant Manager: Ski & Ride School

Assistant Manager:
Ski & Ride School - Hourly

Date:
Jul 17, 2026

Location:

Leavenworth, WA, US

Shift Type:
Winter Seasonal 2026/2027

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Hiring for seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

The Ski & Snowboard School Assistant Manager is responsible for delivering high‑quality guest and employee experiences while supporting the overall success of ski and snowboard school operations. This role oversees all or key components of program delivery within their team.

• Starting Wage: $27.00 – $32.14
• Employment Type:
  
  Winter Seasonal 2026/2027
• Shift Type:
  Full Time – hours available
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  No

• Utilize available resources to monitor and maintain the quality of the teaching standards of our Pros.
• Manage staffing levels to meet daily guest reservations and labor margins.
• Uphold and promote PSIA/AASI standards.
• Manage and deliver employee performance through feedback sessions, mid‑season and end‑of‑season evaluations.
• Work with Senior Managers and Location Managers to support and achieve Guest Experience targets for the overall Ski & Snowboard School.
• Resolve guest complaints by utilizing guest service guidelines and accommodate special requests when appropriate.
• Understand, lead and model safety standards within the department.
• Ensure Pros are knowledgeable and adhere to company policies and procedures, and work schedule expectations.
• Data entry and administrative tasks including daily instructor timecard entry and accurate Pro scheduling.
• Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
• Actively engage and participate in company‑sponsored Leadership Development programs and opportunities, as well as continued in‑house on‑and off‑snow training.
• Understand, lead and model the Company’s mission, vision and values.
• Any other duties as assigned.

• High school diploma or equivalent.
• Minimum of one year working in a Ski & Snowboard School.
• Current PSIA/AASI Level 1 certification – preferred.
• Microsoft Office proficiency.
• Fluent in all aspects of the English language.
• Advanced to expert level skiing/ snowboarding skills.
• Must be able to work in a high alpine environment.
• Must have excellent guest service and communication skills.
• Must work well in a team.
• Must be able to work a flexible schedule including weekends, nights, weekdays, and holidays.
• Offers may be contingent upon a post‑offer background check and reference checks.

The expected pay range is $27.00 – $32.14. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Nearest Major Market:
Seattle