Assistant Manager: Ski & Ride School - Hourly

Assistant Manager:
Ski & Ride School - Hourly

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

The Ski & Snowboard School Assistant Manager is responsible for delivering high-quality guest and employee experiences while supporting the overall success of ski and snowboard school operations. This role oversees all or key components of program delivery within their team.

Starting Wage: $27.00 - $32.14

Employment Type:

Winter Seasonal 2026/2027 Shift Type:
Full Time hours available Minimum Age:
At least 18 years of age Housing Availability:
No

Job Responsibilities:

• Utilize available resources to monitor and maintain the quality of the teaching standards of our Pros.
• Manage staffing levels to daily guest reservations and labor margins.
• Uphold and promote PSIA/AASI standards.
• Manage and deliver employee performance through feedback sessions, mid-season and end of season evaluations.
• Work with the Senior Managers and Location Managers to support and achieve Guest Experience targets for the success of the overall Ski & Snowboard School.
• Resolve guest complaints by utilizing guest service guidelines and accommodate special requests when appropriate.
• Understand, lead and model safety standards within the department.
• Ensure Pros are knowledgeable and adhere to company policies and procedures, and work schedules expectations.
• Data entry and administrative tasks including daily instructor timecard entry and accurate Pro scheduling.
• Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
• Actively engage and participate in Company sponsored Leadership Development programs and opportunities, as well as continued education in-house on- and off-snow training.
• Understand, lead and model the Company's mission, vision and values.
• Any other duties as assigned.

Job Requirements:

• High school diploma or equivalent
• Minimum of one year working in a Ski & Snowboard School
• Current PSIA/AASI Level 1 certification - preferred
• Microsoft Office proficiency
• Fluent in all aspects of the English language
• Advanced to expert level skiing/ snowboarding skills
• Must be able to work in a high alpine environment
• Must have excellent guest service and communication skills
• Must work well in a team
• Must be able to work flexible schedule including weekends, nights, weekdays, & holidays

Offers may be contingent upon a post offer background check and reference checks