Lead Bartender​/Food & Beverage Captain

Lead Bartender / Food & Beverage Captain | Sleeping Lady Resort

Create connections. Craft cocktails. You are responsible for preparing and serving inspired drinks while delivering distinctive experiences for guests. You are the charming individual that impresses guests with your beverage expertise and techniques in an unmatched, expertly maintained atmosphere.

• Eligibility of perks is dependent upon job status
• Hourly wage PLUS Inclusion in Service Charge Distribution and Tip Earning Shifts
• Hourly Pay Range: $19.13 to $25/hr DOE
• As the Lead Bartender:
  Base Rate = $23-25/hr DOE plus annual increases
• Get Paid Daily (Make any day payday)
• Paid Time Off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Values-Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Online Learning Platform to Help You Develop!
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

This position is a hybrid role, combining a lead role in developing and maintaining our craft cocktail program, and a Captain’s role in outlet and banquet operations.

• Work with Food and Beverage Manager and Executive Chef to manage menus, inventory and ordering.
• Train and supervise all front of house staff in proper service etiquette and test server knowledge about beverage menu offerings.
• Oversee all aspects of beverage programs.
• Work with Food and Beverage Manager to promote staff cross training and increase efficiency.
• Work with Food and Beverage Manager to develop and maintain a marketing strategy that targets our clientele and draws new customers to the restaurant(s).
• Work with Food and Beverage Manager and Executive Chef to increase our beverage amenities.
• You will clock in as Lead Bartender whenever you are tending bar in one of our Outlets (Kingfisher & the Grotto), working on product or menu development, or performing administrative duties, including product ordering and inventory management. At all other times, you will clock in as a Food & Beverage Captain.

• Focus primarily on Bar/Beverage Operations.
• Advise guests, clients and team members on matters relating to food and beverage offerings.
• Communicate directly with the Culinary team during service to ensure proper client and guest service is being achieved.
• Conduct a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations.
• Represent the resort as the point of contact during events and service periods, acts as a liaison between guests and team members, respond and work to resolve guest issues and concerns as necessary.
• Supervise and participate in serving food & beverage to guests and provide quality customer service.
• Ensure safe work environment, reporting unsafe conditions and equipment.
• Maintain a consistent “on-the-floor” presence, engaged with and visible to team members and guests.
• Communicate frequently with fellow Captains and Food & Beverage Management as to the progress of the day’s work.
• Assist the Food & Beverage Manager to establish sidework, maintenance, and cleaning schedules for equipment and facilities.
• Perform other duties as assigned.

• Minimum of four (4) years bartending experience, including two (2) years in a supervisory or lead role.
• In-depth knowledge of spirits, wine, beer, and mixology techniques.
• Strong leadership and customer service skills with the ability to motivate and support team members.
• Excellent communication, organizational, and multitasking abilities.
• Must be of the legal minimum required age (21) to serve…