Window Sales Coordinator

Location: Ridgefield

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

Pay: $23.27-$25.51 hourly

PARR’s Window Sales Coordinator executes all aspects of our sales call process and strategies, facilitating and coordinating business activities of accounts and executing PARR sales initiatives. Their primary focus is supporting the sales team by creating quotes, processing orders and helping to manage construction schedules. The Window Sales Coordinator receives daily direction from the Window Outside Sales Person on the team and reports to Division Sales Manager.

Interacts daily with Location Managers and both internal and external customers.

Interacts regularly with corporate employees (Central Purchasing Department, Account Management Team, and IT Department). Interacts regularly with vendor representatives and industry associates.

Duties and Responsibilities Establish and maintains professional relationships with customers

Communicates with wide number of customers in Residential Construction industry, and helps to sell and manages the timely flow of building materials to their jobsite

Expertly uses, promotes & facilitates PARR Bridge Strategy Proactively set, reach for, and meet (or exceed) personal sales and profit goals

Primary player in deepening customer relationship and scheduling timely material shipments – ensuring account profitability as well as customer satisfaction & loyalty

Ability to sell on overall quality, value, and service, rather than price

Precisely and efficiently manage one’s time and prioritize workflow in face paced environment

Communicates with dispatch to ensure that they are not over promising deliveries to customers

Sends photos of returns to dispatch with request for pickup

Maintains customer profiles in Outlook or CRM to include full name, company name, title, office number, cell number, email, and matrix

Follows best practices in order entry, setting up deliveries and all aspects of job Manages their open orders to ensure orders are being invoiced in a timely manner or deleted

Takes action to achieve objectives; does not wait for management directive

Uses DDMS to ensure customer satisfaction

Follows SPC guidelines and proper GP%
Completes PO’s on time, confirms confirmation and ties PO to order

Greets walk-in customers professionally and walks customer to product in store

Answers phone promptly with professional greeting

Identifies customer’s urgency and completes orders quickly

Seeks to learn products and their application for the end user Confirms customer’s material needs prior to ordering product

Exceeds profitable SPC pricing guidelines

Completes quotes and follows up in a timely manner

Proactive with customer’s needs

Maintains a PARR share file for customer plans and take-offs

Has a high level of follow-through with orders – ensures inventory arrives, communicates with customers, etc.

Perform other related duties as assigned

Job Knowledge Writes quotes and orders with a high degree of accuracy and speed

Writes transfers and purchase orders with correct pricing

Can perform simple takeoffs for windows, doors, siding, and other materials

Regularly attends PK’s and PARR offered classes

Completes AMT training

Accurately writes orders in POSAccurate and correct use of WOQSFollows proper material return procedures

Manages outlook and personal notebook

Utilizes all resources to find solutions

Follows all AR account and cash handling procedures

Effectively uses all preferred vendor quoting programs

Seeks to learn products and their application for end user Completes online training as needed

Understands pricing levels and avoids un-necessary discounting

Able to seek out product transactions and order history

Understands building codes applicable to windows, doors, and hardware

Performs takeoffs for vinyl windows & exterior doors

Helps customers with warranty issues and claims

Uses MARKETPLACE door program

Sets up new…