Performance Fitter - Tri-Cities, TN

Job Overview

The Performance Fitter is responsible for conducting product fitting days, facilitating a great customer experience for a product demo and fitting day from start to finish, and building enthusiasm for our company’s products. The role also requires setting up and taking down marketing and product displays at each event. The Performance Fitter will educate consumers on Callaway Golf and Odyssey products' features, advantages, and benefits at customer-sponsored events.

This is a part‑time and seasonal position with a varied schedule. Must be available to work scheduled weekdays, including weekends during the golf season in the assigned territory. The typical event day is 5–6 hours on a Saturday or Sunday.

• Support the goals of the customer’s event and deliver an outstanding consumer experience.
• Set up and take down all displays and equipment and ensure each event is uniform in setting up per Callaway’s product fitting protocol.
• Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.
• Maintain inventory and update the fit cart.
• Effectively communicate the advantages of the full line of Callaway Golf products to consumers.
• Conduct customer fittings using Callaway’s fitting protocol, launch monitor, and other provided tools.
• Run and train on Odyssey Fits Tool and apply selling techniques.
• Provide personalized product specifications to consumers.
• Communicate with OSR about accomplishments and challenges and share lessons learned from each event.

• Golf knowledge, golf club fitting knowledge, and the use of a launch monitor are preferred.
• Understanding of retail golf business (green grass or off‑course) preferred.
• Ability to present the Callaway product line fully; knowledge of past Callaway products is preferred.
• Ability to learn characteristics and differentiate features and benefits of company products and fitting concepts.
• Excellent customer service and communication skills, able to present technical ideas to a diverse audience.
• Excellent verbal and written communication skills.
• Ability to influence situations and people positively.
• Demonstrated leadership and professionalism.
• Geographic knowledge of the territory is preferred.
• Must maintain a valid driver’s license and proper insurance for the resident state; driver’s record must meet authorized driver criteria for the company.

• High school diploma or GED.
• One year of successful retail/golf shop selling experience preferred.
• Golf club fitting experience preferred.

• Ability to lift up to 60 pounds (typically product and equipment).
• Primarily working in an outside environment.
• Vehicle large enough to carry 15–20 golf bags and display tents (SUV or minivan preferred).
• Frequent travel within the territory and occasional travel to surrounding territories required.
• Occasional travel outside of territory to events and trade shows.
• May be asked to drive a Company vehicle or pull a Company trailer.

$16.50 per hour. Pay may vary based on experience and location.

As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.